At Wendy’s in Amarillo, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Amarillo, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold items and incorrect orders.
Cleanliness
Some customers praised the cleanliness of the location, while others noted unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
Management Issues
Several reviews pointed out problems with management, including unprofessional behavior and poor handling of customer complaints.
SM
Stella Moon
Dec 26, 2025
1.0
Wendy’s what in gods name is this? I ordered Cinnabon pull apart. This is despicable 😬
JG
Janeen Garcia
Dec 10, 2025
1.0
I just went through the drive thru and they forgot the nuggets in one biggie bag meal and didn't want to give me a French frie that I ordered separately, but the cashier rang me up wrong, and mind you, I was sitting there waiting forever for fresh fries already, then when I finally get my food I had to run back in, so my food is getting colder at this point and then they didn't give me a receipt either, so they had to pull me up on register like I was lying, in my opinion that lady should of gave me the fries for the inconvenience and she just didn't want to make my order right. I've been going to this Wendy's for 5 years, I won't go back no more now
AB
Adrian Botello
Nov 26, 2025
1.0
⭐ 1 Star
I had a very disappointing experience at this location. The employee who helped me—a light/pale - skinner woman with red/blonde hair was extremely rude from the moment I walked in. Her attitude was dismissive, unprofessional, and made me feel unwelcome. Because of how she treated me, I decided not to continue with my purchase. I will not be returning to this location as long as this employee represents the company. No customer should be spoken to or treated the way she acted.
AJ
Ashlyn Johnson
Nov 14, 2025
2.0
I go to this Wendy's frequently, since it is minutes from my office. I have been really loving the new tenders. Yesterday, at the speakerbox, they gave me the price for 3 tenders (not the combo) which was not the same as the price on the menu ($5.39). I mentioned it, took a pic for them for when I reached the window. I showed the guy, he got a manager, she approved the menu price and all was good. I went back today, noticed the menu had still not changed. My order did not appear on the screen like yesterday and he didn't tell me the total, he just said pull up. When I got to the window, a woman told me the same price ($7.80) I got yesterday. I told her the menu says something different and she just rudely repeated the price again. i explained i had been here yesterday and the manager approved it at that time. she then said "what do you want me to do?" I said "get a manager?" she LAUGHED and said "i am the manager" I said okay, but before i could say anything else, she said "you'll just get them for free then." and stormed off. before i could explain that i want to pay for them i just want to pay whats advertised she was shoving a brown bag at me. so i took it and left.
CC
Christopher Clark
Oct 9, 2025
1.0
Wendy's customer service fell off..SMH. Wanted to just sit and enjoy a meal. I was acknowledged but never served.....dining room guest used to always get preference. But, atlas my complaint will never be address just as my presence in the dining room.
Miss Lady with the blonde braid...super sweet though.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 7236 S.W. 34th Ave, Amarillo?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's offers both delivery and takeout. You can order via their app or website at order.wendys.com.
Is breakfast served at this Wendy's location in Amarillo, TX?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment methods are accepted at Wendy's on S.W. 34th Ave?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or inquiries?
You can call (806) 352-4413, or contact Customer Care via their website or phone number 888-624-8140. There's also a customer satisfaction survey available online.
Where is Wendy's located in Amarillo, TX?
The Wendy's is located at 7236 S.W. 34th Ave, Amarillo, TX 79109, USA.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby you can find Public House, an American restaurant and cocktail bar, Whataburger, and another Wendy's restaurant, all suitable for dining options.
Are there any fitness centers near this Wendy's location?
Yes, nearby fitness options include Custom Fitness gym, Amarillo Fit Mama pilates studio, and The Core Collective Pilates studio.
Can I find automotive services close to Wendy's on S.W. 34th Ave?
Take 5 Oil Change, an oil change station and gas station, is located nearby for automotive services.
Are there beauty and wellness services near Wendy's in Amarillo?
Yes, Deluxe Nails nail salon, Sliques Hair Salon, BeYouTiful Whimsy's Beauty Bar Salon, and Foot Care massage and reflexology services are located close by.