Wendy's

3.5
749 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Amarillo, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Amarillo, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4613 S. Western, Amarillo, TX
79109, United States

Hours

Reviews

3.5
749 reviews
5 stars
264
4 stars
161
3 stars
130
2 stars
54
1 star
140

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their meals while others received cold or poorly prepared food.

Service Speed

Several reviews mentioned slow service, particularly during busy times or when orders were placed online.

Cleanliness

The restaurant was noted for its cleanliness by some customers, while others reported dirty conditions and poor hygiene practices.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
  • LR
    Lona Rogers
    Nov 11, 2025
    5.0
    The lady working the window had a great swag in the way she gave us our food and called us names like honey and babe!
  • JM
    James McKendry
    Oct 19, 2025
    4.0
    Took too long for online order, I generally expected to be ready when I get there. But we didn't have to wait a long long time, and the food was what you'd expect from Wendy's which is pretty good. Okay
  • MZ
    mike zwolenski
    Sep 5, 2025
    5.0
    Great food and good service. Will eat there again
  • CB
    Colton Butler
    Sep 3, 2025
    2.0
    The restaurant has been rebuilt, and it looks awesome. However the music was so loud that you can hear the person talking but you can’t really understand it if that makes sense. The crew is very subpar. I have stopped going to this location because the orders are consistently wrong. I gave them 3 chances on different occasions. Still seem to not get it right. They really need better leadership here. The food has been subpar. I ordered a salad with spicy chicken. The salad was wilting and the chicken looked like it was cooked with very old oil. Likely has not been filtered or changed for weeks. When I was in my teens it was filtered daily and changed weekly. Get it together.
  • KK
    Keomany Keoprasert
    Aug 31, 2025
    1.0
    Manager gave someone else my customers order made a big fuss about remaking the order even tho I barely arrived at the store, threw a fit about remaking a large sprite and disrespects the manager horrible service horrible attitudes and no respect dirty and slow I wouldn’t recommend coming here after this experience everyone don’t like to work but do your job it’s not hard to just do your job don’t want to work maybe don’t work somewhere you don’t want to work. Makes the company look bad.

Frequently Asked Questions About Wendy's

Is Western 4101 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.