Wendy's

3.2
138 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8507 E I-40, Amarillo, TX
79118, United States

Hours

Reviews

3.2
138 reviews
5 stars
56
4 stars
18
3 stars
9
2 stars
7
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly during busy hours, with long wait times in the drive-thru.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the restrooms and dining area.
  • TT
    Ty Thompson
    Dec 7, 2025
    1.0
    Found this little fella after a few bites into my burger
  • RF
    Rachel Fisher
    Dec 3, 2025
    5.0
    The systems were down and I had to pay cash. Elisha was phenomenal!!! She had the best attitude given the circumstances and definitely made me want to return just to see her. She handles pressure very well and was so kind. Keep up the great work Elisha!!
  • JN
    Jeff Nichenko
    Nov 28, 2025
    1.0
    Prices you pay are more than what is shown on the menu board and kiosk. Really? We are raising prices soooo fast that we just can't keep up with honestly letting cusomers know what things cost? Well, that is not a good recipe
  • RF
    Raynell Fradine
    Oct 29, 2025
    1.0
    On a road trip with my sister coming from California and they have us wait for greasy fries but nothing was fresh old nuggets fries and the cheese on the burgers where cold and the meal was heart breaking I usually love Wendy’s
  • TE
    Trini Encinias
    Oct 24, 2025
    1.0
    Nathan I spoke to her said I have to call next day to get my order corrected they gave me no receipt the phone was totally wrong when I looked in the bag I was already on the other side of town.

Frequently Asked Questions About Wendy's

Is Lakeside At I-40 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 8507 E I-40, Amarillo, TX?

The drive-through is open daily from 5:00 AM to 1:00 AM.