Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some praised the freshness and taste, while others complained about cold food and incorrect items.
Cleanliness
The restaurant was noted for its cleanliness, with several customers appreciating the well-maintained environment.
Staff Friendliness
While some reviews highlighted friendly staff, others pointed out unprofessional behavior and lack of communication.
Operational Problems
Customers experienced issues with order accuracy and service availability, including locked doors during operating hours.
NN
Neil
Feb 13, 2026
5.0
Food is good.
EM
Emmanuel Marin
Feb 4, 2026
1.0
AVOID. Came here with my dad I was translating because he’s a Spanish speaker (Mexican ) and people in the back said “this is America “ asked to speak to the manager and they basically said we were lying . LAST TIME ever coming here.
JA
Jil Arias
Jan 24, 2026
1.0
Very rude! They were not very friendly people!
LS
Layne simons
Jan 22, 2026
1.0
This location calls ice on customers. Dont eat here. Also the food sucks at this one
SC
Sarah Chastain
Dec 28, 2025
2.0
Food is normally great during the day but tonight i bought 50 worth of food and they gave me the wrong recipe and the wrong food. the food was cold as well.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 5418 River Road in Amarillo, TX?
The drive-thru at this Wendy's location is open daily from 5:00 AM until midnight (00:00).
Is the Wendy's at 5418 River Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and how can I check if it's available near me?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com to enter your address and check if delivery is available near you.
Can I place an order online or via an app for Wendy's at this location?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app to place orders.
What payment methods are accepted at Wendy's on River Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location including combo meals, sandwiches, coffee, and sides.
How can I provide feedback or contact this Wendy's location?
You may contact Customer Care via live chat or phone at 888-624-8140, fill out the Customer Satisfaction Survey online, or call this location directly at (806) 425-3901.
Are there any other fast food restaurants near Wendy's at 5418 River Road?
Yes, there is another Wendy's nearby as well as other food options like Casa Jalisco, a Mexican restaurant, and Honeybears Burgers And BBQ, a barbecue restaurant, for customers to explore before or after their meal.
What nearby facilities or services can customers visit along with Wendy's?
Nearby, customers can find places like Toot'n Totum (a gas station and convenience store), Uncommon Twists Garden Center for plants and gifts, and several churches such as Gateway International and Pleasant Valley United Methodist Church.
Are there entertainment or nightlife options near Wendy's at 5418 River Road?
Yes, customers looking for nightlife can visit nearby bars like Valley Inn and Cedar Shack, which also has dance club features.
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