Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
214 reviews
5 stars
110
4 stars
38
3 stars
20
2 stars
4
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some praised the freshness while others reported issues with poorly prepared items and food safety concerns.
Service Issues
Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Generally positive feedback on cleanliness, with some customers noting the location as the cleanest they've visited.
Customer Experience
Varied experiences; some customers had excellent interactions with staff, while others reported rude or dismissive service.
Location Convenience
Customers appreciate the convenient location and truck parking availability.
- EVEric VelardeNov 6, 20251.0Incompetent and not doing the orders in the line they were put in
- GOGreg OOct 23, 20254.0Conveniently located, good food, and service, and the traditional tables and booths are appreciated.
- DFDakota FinchOct 19, 20251.0If I could rate this place a zero I would, but unfortunately it did not give me that option, the last three times I’ve been the tea has been sour and when I do say something they wouldn’t change out the tea for me. This last time the food I had purchased was poorly prepared, I thought them not using gloves to pack my order way bad enough. But no it got worse. The lettuce on my burger was disgusting and old. It tasted sour as well. The fries I had gotten were soggy and disgusting. As if they had been sitting under a light for over an hour.once again the tea was sour and they told me there was nothing they could do about it. Overall a poor experience and do not recommend this place. Has they don’t use gloves when preparing food and will man handle your food with there bare hands. Who knows when the last then the washed their hands. Will not be returning to this Wendy’s
- MBMel BarronSep 18, 20255.0I really appreciate them customizing my order and they got it right. Extremely nice cashier.
- AAAaronAug 17, 20251.0What is the deal here? This is probably the WORST service I've ever gotten at Wendy's. The staff I'm pretty sure is too high to comprehend words. I'm pretty sure the owners dislike profit.
Frequently Asked Questions About Wendy's
Is 5418 River Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Amarillo, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Amarillo, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (806) 425-3901.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5418 River Wendy’s serve breakfast?
Yes, this Wendy’s location in Amarillo, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on 5418 River Road in Amarillo, TX?
The drive-thru at this Wendy's location is open daily from 5:00 AM until midnight (00:00).
Is the Wendy's at 5418 River Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and how can I check if it's available near me?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com to enter your address and check if delivery is available near you.
Can I place an order online or via an app for Wendy's at this location?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app to place orders.
What payment methods are accepted at Wendy's on River Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location including combo meals, sandwiches, coffee, and sides.
How can I provide feedback or contact this Wendy's location?
You may contact Customer Care via live chat or phone at 888-624-8140, fill out the Customer Satisfaction Survey online, or call this location directly at (806) 425-3901.
Are there any other fast food restaurants near Wendy's at 5418 River Road?
Yes, there is another Wendy's nearby as well as other food options like Casa Jalisco, a Mexican restaurant, and Honeybears Burgers And BBQ, a barbecue restaurant, for customers to explore before or after their meal.
What nearby facilities or services can customers visit along with Wendy's?
Nearby, customers can find places like Toot'n Totum (a gas station and convenience store), Uncommon Twists Garden Center for plants and gifts, and several churches such as Gateway International and Pleasant Valley United Methodist Church.
Are there entertainment or nightlife options near Wendy's at 5418 River Road?
Yes, customers looking for nightlife can visit nearby bars like Valley Inn and Cedar Shack, which also has dance club features.