United Supermarkets

4.5
1123 reviews

About

Grocery Store
United Supermarkets at 3552 S Soncy Rd is a grocery store that provides guests with trusted quality, competitive prices and genuine hospitality. At United Supermarkets, ultimate service is delivered to every store guest on every single trip and always with a smile. From bakery and deli to meat, produce and everything in between, at United Supermarkets you’ll find everything you need to take care of your family – all in one place and at a great price. Stores can be found in 30 communities throughout Texas. United Supermarkets is a Texas-based grocery chain that operates 98 stores in Texas and New Mexico under five unique brands: United Supermarkets, Market Street, Amigos, Albertsons Market and United Express. The United Family is a wholly-owned subsidiary of the Albertsons Companies.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

United Supermarkets
3552 S Soncy Rd, Amarillo, TX
79119, United States

Hours

Reviews

4.5
1,123 reviews
5 stars
797
4 stars
215
3 stars
52
2 stars
22
1 star
37

What are people saying?

AI-generated from recent customer reviews

Store Cleanliness

Feedback on cleanliness is mixed; while some customers appreciate the clean environment, others report issues with cleanliness, particularly in the produce and food service areas.

Customer Service

Customer service experiences vary significantly; some reviews highlight friendly and helpful staff, while others mention rudeness and unprofessional behavior from certain employees.

Product Quality

There are concerns about the quality of certain products, especially in the bakery and produce sections, with reports of stale items and poor-quality produce.

Convenience and Variety

Customers appreciate the variety of products available and the convenience of the store layout, although some find the layout confusing.

Delivery Issues

Several customers reported problems with grocery delivery, including incorrect orders and poor communication regarding delivery status.
  • DJ
    D J
    Oct 19, 2025
    5.0
    Very nice supermarket.
  • SM
    Scott Michael
    Sep 19, 2025
    5.0
    Have everything you need. Convenience, helpful staff, clean.
  • NG
    Nick Gibson
    Sep 17, 2025
    5.0
    I love this store!
  • TE
    Teresa Erickson
    Sep 13, 2025
    5.0
    Always nice!
  • AS
    Alise Smith
    Aug 12, 2025
    1.0
    I am writing to express my concerns regarding the service I received at United Pharmacy. During my recent interaction, I encountered unprofessional customer service and communication that fell below acceptable standards. When I called to inquire about filling my prescription, the staff member confirmed availability but indicated there would be a significant delay due to a backlog of 165 prescriptions. She further explained that my medication, being a controlled substance, would be flagged if filled in the morning and would therefore need to be processed later in the day. This interaction raised several concerns about the pharmacy’s operational procedures and customer service approach. The explanation provided regarding controlled substance scheduling appeared inconsistent with standard pharmacy practices, and the overall communication lacked the professionalism I would expect. I believe this matter warrants attention to ensure other customers receive appropriate service and accurate information about prescription processing procedures. I would appreciate your review of this matter and any steps that may be taken to address these service concerns

Frequently Asked Questions About United Supermarkets

What are the regular operating hours of United Supermarkets at 3552 S Soncy Rd, Amarillo?

United Supermarkets is open daily from 6:00 AM to 11:00 PM.

Does United Supermarkets offer baked goods and a deli at this location?

Yes, the store features a bakery and a Boar's Head deli among other departments.