Taco Bell

3.4
1164 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4116 I-40 W in Amarillo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4116 I-40 W, Amarillo, TX
79102, United States

Hours

Reviews

3.4
1,164 reviews
5 stars
397
4 stars
234
3 stars
179
2 stars
88
1 star
266

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, missing items, and food not being prepared as requested.

Service Quality

Many reviews highlighted poor customer service, including rude staff, long wait times, and a lack of attention to customers in-store.

Food Quality

Customers frequently complained about cold, poorly prepared, and unsatisfactory food, with some items being inedible.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and a general lack of cleanliness.

Staff Performance

While some employees were praised for their helpfulness, many reviews indicated that the staff appeared overwhelmed, disorganized, and poorly managed.
  • BC
    Bodey Cearley
    Dec 23, 2025
    1.0
    This location will never get your order right... I usually have to go inside now just so I can double check everything.
  • BE
    Brenda Eblen
    Dec 22, 2025
    1.0
    Was the worst service I ever had. Went through drive thru. Was ask to pull up. We waited and three car when thru,so I went in side and asked where my food was. They ask what I had. They had to make the order. The food was not good. Was soggy and just thrown together.We will never go back there again. It took about 20 minutes to get food!!!
  • IG
    Isaiah Gutierrez
    Dec 20, 2025
    1.0
    EVERY SINGLE TIME I come to this location they mess my order up, and the nacho fries are cold! First time I got my order they gave me the wrong tacos. Then I came through and explained to them how they messed up. Didn’t even mention the cold fries just let it go. Then they messed up AGAIN on the order they “fixed” I mean come on it’s not that hard. Seriously??? People are so lazy and have no care in the world. It’s so simple to achieve I promise. I would not recommend this location. Especially during the night time!!
  • SG
    Samantha Gonzales
    Dec 19, 2025
    2.0
    The manager was rude sorry but the tacos I took back weren’t fixed correctly and shell broken well, she had to do was offer to remake me two new tacos Or something in the same price range but had an attitude at the window snatch the bag here’s a refund sorry but at least make the food right I’m just saying she didn’t pay for it but anyway kind of manager is that other that this Taco Bell usually isn’t that bad!
  • NP
    Nikki Porter
    Dec 13, 2025
    1.0
    Went through drive through. Ordered 3 supreme tacos and one cheesy Gordita crunch, add sour cream. 55 cent charge. They gave me 3 regular tacos that look like they’ve been made for about 5 hours and no sour cream on ANY of the order. And the kid at the window mumbled the entire time. Yeah…. Won’t be going to that location again.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 4116 I-40 W in Amarillo?

The Taco Bell in Amarillo is open daily from 9:00 AM to 3:00 AM on most days, with extended hours until 4:00 AM on Fridays and Saturdays.

Does the Amarillo Taco Bell offer drive-through service?

Yes, this location has a drive-through open daily from 9:00 AM to 3:00 AM, and until 4:00 AM on Fridays and Saturdays.