Taco Bell

3.5
1127 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3309 Washington St in Amarillo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3309 Washington St, Amarillo, TX
79109, United States

Hours

Reviews

3.5
1,127 reviews
5 stars
384
4 stars
246
3 stars
206
2 stars
82
1 star
209

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported poor food quality, including dry beans, incorrect orders, and food that tasted old or cold.

Service Issues

Numerous reviews highlighted slow service, rude staff, and frequent order mistakes, leading to customer dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean bathrooms and a general lack of hygiene.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service at certain times, indicating that experiences can vary.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food preparation.
  • SB
    Sandy Bridgeman
    Nov 16, 2025
    1.0
    If i could give negative stars I would my husband and I went through drive our food was cold and they forgot some of our food Tried calling the store its a busy signal highly disappointed
  • AL
    Abagaile L
    Oct 10, 2025
    1.0
    Ordered a couple bean burritos and the beans were super dry, sucks but okay. The nacho cheese tasted expired. The water though, tasted HORRIBLE! salty and gross!! Please get that checked before someone gets sick!
  • WA
    Will Altig
    Sep 25, 2025
    5.0
    Food was fresh employees were friendly and fast.
  • AO
    Alyson Olson-Gugin
    Sep 8, 2025
    2.0
    I orders three tacos and beef loaded nachos. for starters i asked for no sour cream and they put sour cream on it. when i asked SPECIFICALLY for 10 sauces each they told me no i had to go inside the building to get more. if that was the case I would have walked in an ordered no gone through the drive through. I recognized the stores are not all the same but how come you are the ONLY store that makes the customers walk in for sauce.
  • DP
    Dustin Patterson
    Aug 12, 2025
    2.0
    Ordered a burrito and two tacos on the app, somehow got the burrito with very little meat and a cheesy roll up instead of the two tacos. Couldn't get anyone on the phone and couldn't come back to the store to get it corrected. Very disappointed with this location yet again

Frequently Asked Questions About Taco Bell

What are the regular business hours for Taco Bell at 3309 Washington St, Amarillo?

Taco Bell at 3309 Washington St in Amarillo is open Monday to Thursday and Sunday from 9:00 AM to 3:00 AM, and on Friday and Saturday from 9:00 AM to 4:00 AM.

Does the Taco Bell at 3309 Washington St have a drive-thru, and what are the drive-thru hours?

Yes, this Taco Bell location has a drive-thru open Monday to Thursday and Sunday from 9:00 AM to 3:00 AM, Tuesday from 9:30 AM to 3:00 AM, and Friday and Saturday from 9:00 AM to 4:00 AM.