Taco Bell

3.5
1047 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2010 Ross Osage in Amarillo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2010 Ross Osage, Amarillo, TX
79103, United States

Hours

Reviews

3.5
1,047 reviews
5 stars
387
4 stars
209
3 stars
179
2 stars
87
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold food, missing ingredients, and poorly prepared items.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving incorrect or incomplete orders.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during specific visits.

Management Concerns

Several reviews pointed to poor management and lack of organization, contributing to the overall negative experience.
  • KW
    Kyle Watson
    2 days ago
    3.0
    Sat in the drive thru line for an hour, many people came and left behind me.. just for them to forget my 5 layer beefy burrito. And...all my tacos were broken :(
  • HO
    Heather O'Neal
    2 days ago
    1.0
    Around 10pm on 11/21/2025 I ordered 2 of the boxes that contained the Steak and Pablano rolled quesadilla which was COLD AND HAD NO STEAK inside, the nacho cheese Doritos tacos were STALE along with the regular taco. Took both boxes back to have a rude drive thru worker along with a rude manager. Manager made it very clear he WASN'T HEARING MY COMPLAINT AND SOLUTION WAS REFUND.... Which can take up to 5 days so I'm very disappointed in this place cuz I was left with no food and no money to go else where. Great job TACO BELL!!!!!
  • JB
    J Bourgeois
    Nov 2, 2025
    2.0
    It’s 3:55am, they are supposed to be open. Staff is claiming that they are not open despite me picking up another order 20 minutes ago. Guy says it’s the time change, but he apparently doesn’t know that it means they should be open for an additional hour being fall. So, I am here during there ordinary business hours. Attached photo taken at 3:55am.
  • CM
    Cole Meier
    Oct 30, 2025
    1.0
    They rob customers. Door was open, walked in, visibly made purchase on kiosk. Employees saw us and didn’t say anything. Waiting about 10 minutes until who I assume would be the manager rudely asked us and another party to leave. Went through the drive through to receive what I had ordered, and they said they didn’t have anything. I showed them the purchase statement on my phone validating the amount and time of purchase. They did not care. Robbed by incompetent, unmotivated employees of this fast food corporation.
  • JO
    Josie Otte
    Oct 30, 2025
    1.0
    can i give 0 stars? absolute worst service ive ever had just trying to get 2 waters and 2 cinnabons. 1) we entered the lobby, made our purchase and sat for 10 minutes with workers looking at us and others in the lobby. then someone comes up and tells us the lobby is closed saying “i don’t know how yall got in” um your door was unlocked? so we told him we were waiting on our food and he said he’d give it to us in the drive thru. so we walked through the drive thru and sat at the window for 5 minutes before the girl told us she couldn’t find our order. she had to ask us 2 different times what we ordered because she shut the window on us in the middle of answering the first time?? then tells us she can’t find our order. we show her our paid receipt on our phone and gives us the same answer with no food and no refund. i will be calling and talking to a higher up tomorrow. as someone who works in management in fast food service, that whole waste of time experience was infuriating.

Frequently Asked Questions About Taco Bell

What are the Taco Bell Ross Osage Amarillo's regular drive-through hours?

The drive-through is open Monday through Thursday and Sunday from 9:00 AM to 4:00 AM, and Friday and Saturday from 9:00 AM to 4:30 AM.

Which payment options are accepted at Taco Bell Ross Osage Amarillo?

They accept American Express, Cash, Discover, Mastercard, and Visa.