Taco Bell

3.5
1048 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2010 Ross Osage in Amarillo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2010 Ross Osage, Amarillo, TX
79103, United States

Hours

Reviews

3.5
1,048 reviews
5 stars
386
4 stars
210
3 stars
179
2 stars
87
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over an hour for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving missing items or wrong food.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items, poorly prepared meals, and insufficient portions.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Management Issues

There were complaints about poor management practices, including lack of responsiveness to customer complaints and operational inefficiencies.
  • GG
    Gina
    Dec 30, 2025
    1.0
    Bad service
  • JB
    Jose Arturo Escobar Becerril
    Dec 29, 2025
    4.0
    Una opción de comida rápida
  • PS
    Priscella soto
    Nov 22, 2025
    1.0
    They service sucks the manger is just standing there not doing anything? Have a lobby full of people don't recommend
  • KW
    Kyle Watson
    Nov 22, 2025
    3.0
    Sat in the drive thru line for an hour, many people came and left behind me.. just for them to forget my 5 layer beefy burrito. And...all my tacos were broken :(
  • HO
    Heather O'Neal
    Nov 22, 2025
    1.0
    Around 10pm on 11/21/2025 I ordered 2 of the boxes that contained the Steak and Pablano rolled quesadilla which was COLD AND HAD NO STEAK inside, the nacho cheese Doritos tacos were STALE along with the regular taco. Took both boxes back to have a rude drive thru worker along with a rude manager. Manager made it very clear he WASN'T HEARING MY COMPLAINT AND SOLUTION WAS REFUND.... Which can take up to 5 days so I'm very disappointed in this place cuz I was left with no food and no money to go else where. Great job TACO BELL!!!!!

Frequently Asked Questions About Taco Bell

What are the Taco Bell Ross Osage Amarillo's regular drive-through hours?

The drive-through is open Monday through Thursday and Sunday from 9:00 AM to 4:00 AM, and Friday and Saturday from 9:00 AM to 4:30 AM.

Which payment options are accepted at Taco Bell Ross Osage Amarillo?

They accept American Express, Cash, Discover, Mastercard, and Visa.