Taco Bell

3.5
1047 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2010 Ross Osage in Amarillo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2010 Ross Osage, Amarillo, TX
79103, United States

Hours

Reviews

3.5
1,047 reviews
5 stars
387
4 stars
209
3 stars
179
2 stars
87
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, both in the drive-thru and lobby.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving missing items or wrong food.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with some customers feeling ignored or poorly treated.

Management Issues

Several reviews pointed to poor management practices, including failure to address complaints and maintain operational standards.
  • FT
    Farmen Tial
    Nov 24, 2025
    1.0
    Don’t ever go there or order it online they will make you wait for an hour
  • PS
    Priscella soto
    Nov 22, 2025
    1.0
    They service sucks the manger is just standing there not doing anything? Have a lobby full of people don't recommend
  • KW
    Kyle Watson
    Nov 22, 2025
    3.0
    Sat in the drive thru line for an hour, many people came and left behind me.. just for them to forget my 5 layer beefy burrito. And...all my tacos were broken :(
  • HO
    Heather O'Neal
    Nov 22, 2025
    1.0
    Around 10pm on 11/21/2025 I ordered 2 of the boxes that contained the Steak and Pablano rolled quesadilla which was COLD AND HAD NO STEAK inside, the nacho cheese Doritos tacos were STALE along with the regular taco. Took both boxes back to have a rude drive thru worker along with a rude manager. Manager made it very clear he WASN'T HEARING MY COMPLAINT AND SOLUTION WAS REFUND.... Which can take up to 5 days so I'm very disappointed in this place cuz I was left with no food and no money to go else where. Great job TACO BELL!!!!!
  • JC
    Jennifer Cale
    Nov 18, 2025
    1.0
    It took over a hour in drive thru. To get to the speaker and to the pick up window. Food was ordered before I arrived.

Frequently Asked Questions About Taco Bell

What are the Taco Bell Ross Osage Amarillo's regular drive-through hours?

The drive-through is open Monday through Thursday and Sunday from 9:00 AM to 4:00 AM, and Friday and Saturday from 9:00 AM to 4:30 AM.

Which payment options are accepted at Taco Bell Ross Osage Amarillo?

They accept American Express, Cash, Discover, Mastercard, and Visa.