Subway

3.5
239 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Amarillo Subway® Restaurant at 1915 S. Washington brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1915 S. Washington, Amarillo, TX
79109, United States

Hours

Reviews

3.5
239 reviews
5 stars
107
4 stars
38
3 stars
27
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly when the store was understaffed.

Food Quality

Several reviews highlighted issues with food quality, including stale bread, incorrect orders, and insufficient toppings.

Coupon Policy

Customers expressed frustration over the location's refusal to accept paper coupons, which negatively impacted their experience.

Cleanliness

Multiple reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the store.

Management Issues

There were complaints about poor management, including inadequate staffing and lack of training for employees.
  • SS
    Stephanie
    Oct 2, 2025
    1.0
    Employees were friendly, but they dont take coupons!! If I had known that before hand I never would've gone there. So I had to spend over $20 more than I would have which honestly subway sandwiches are definitely not worth full price.
  • DS
    David Schmidt
    Sep 1, 2025
    1.0
    The kid making the sandwiches couldn’t figure out how to separate cheese slices, piled all the cheese and meat on top of each other concentrated in one area, couldn’t figure out how to work the toaster and put the thinnest layer of guacamole on my sandwich that I have ever seen. At the end they charge me $2 for a light glaze of guacamole and then tell me they don’t accept coupons. I have a coupon for 2 ft long sandwiches for $12.99. I ended up paying more than $27 for two subpar sandwiches. This establishment is garbage. I will never return to this location ever again.
  • LP
    Ly p
    Aug 28, 2025
    2.0
    I generally like subway, but for some reason this subway doesn't accept the coupons they mail out, and has also recently claimed over half of the entire parking lot to the strip mall with signs threatening to tow.
  • BH
    Barbara Hart
    Aug 19, 2025
    1.0
    I ordered 6 sandwiches all foot long none of which was right I called the store and the manager started yelling at me saying that I was lying because he made them hisself. I ordered online to pick up in the store waited 30 minutes to get them went in the store to begin with and he tell me your gonna have to wait I haven't started them yet and it's gonna be a while. There was no one in the store but him and me. I said that's fine so I set down. He cussed me on the phone refused to even let me talk then hung up on me. I called back 4 different times and he picked the phone up and hung up not even letting me or my husband talk. He is rude unprofessional and I wasn't trying to get anything just was letting him know as the manager they're some areas of extra training if there is new people. That being said none of the sandwiches were toasted 2 didn't even have any meat on them and we ordered bacon on one never got and guacamole on one we never got one smothered in jalapeños and lettuce only no meat which wasn't even on it and none Of the bread was even correct. We spent almost $100.00 the only sandwich that was right was a meatball sandwich. Did not get pictures was to upset to be treated so unfairly. That manager has no management experience whatsoever. If so he would not have hung up yelled or try to over talk me
  • BN
    Bobby Norbury
    Aug 16, 2025
    3.0
    It's alright, sandwich tasted good.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1915 S. Washington, Space 500, Potter, Amarillo, TX 79109, USA.

What are the daily operating hours for this Subway location?

The Subway is open Monday through Friday from 9:30 AM to 9:30 PM, and on weekends from 10:00 AM to 9:30 PM.