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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Amarillo, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3600 South Washington for the ultimate SONIC experience!
Many customers reported issues with food quality, including burnt items, undercooked food, and incorrect orders.
Service Speed
Customers frequently mentioned long wait times for food and drinks, with some expressing frustration over slow service.
Customer Service
While some reviews highlighted friendly and helpful staff, others noted rude service and poor communication.
Order Accuracy
Numerous customers experienced problems with incorrect orders, including missing items and wrong food.
Cleanliness
There were complaints about cleanliness, particularly regarding food presentation and unsanitary conditions.
RM
Renea kelly Moon
Feb 16, 2026
5.0
Great service and food
LM
Lucus Morgan
Feb 7, 2026
1.0
Sonichas falled so far. Thw onionringswereburnt. The burger did not have crispy bacon. Sonic used to be my favorite place too. 😢😢😢
AB
Angelo Baca
Jan 27, 2026
1.0
The bottom of my tots were fries, considering it was given by the manager and I gave a tip I'm disappointed.
LL
Luke
Jan 26, 2026
1.0
Sonic seems to have really fallen over the last couple years. My onion rings were burnt. The burger was not hot and fresh and I specifically asked if the bacon would be crispy and they said yes... and then it wasn't. 😫 and this was right before 9:00 like 5 minutes till 9:00 and then they closed at 9:00 so we couldn't even take the stuff back. And their hours say that they're open till 10:00.