Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Amarillo, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1910 S Grand for the ultimate SONIC experience!
Customers frequently reported long wait times for orders, often exceeding 30 minutes, even when the location was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Numerous customers complained about cold, stale, or poorly prepared food, with some describing it as unappetizing or inedible.
Customer Service
While some reviews praised friendly staff, others noted rude service and lack of professionalism, particularly from newer employees.
PB
Peggy Bownds
Dec 23, 2025
5.0
Very great food
SC
Shaylee Connelly
Nov 4, 2025
1.0
The 3rd time that I have sat out there for over 30 min without getting my order. The second time I left without my food because I was about to be late after sitting there for 40 minutes. The management needs to get stuff fixed or the management needs to be replaced.
DQ
Ducky On Quack
Oct 14, 2025
1.0
This sonic needs new management or better training, there has not been a single time that the workers have gotten my drink right at this specific location. Every single time I decide to come back after 3-4 months hoping something changes, it disappoints. Not only the wrong orders but I can order online ahead and I see no one here, and still wait 15-20 min for two or three drinks. This is all while I see new people come and go and get their orders taken.
OB
Olan Bay
Oct 4, 2025
1.0
The last 3 or 4 times been there the food is cold waited approximately 15 to 45 minutes waiting on food just to get it cold and usually stale fries and bread will not be going to this location again
BB
Barbara Boehning
Sep 25, 2025
1.0
Ordered 2 drinks..took forever and gave us the wrong drink.