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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Amarillo, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 101 Tascosa Road for the ultimate SONIC experience!
Numerous customers reported rude staff and poor service, including long wait times and incorrect orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Several customers complained about the quality of food, mentioning it was often cold, bland, or improperly prepared.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their friendly service and helpfulness.
HM
Hannah Moore
Dec 26, 2025
5.0
I like sonic alot, I like getting drinks here especially. They dont ever mess my order up and service is great. I feel like its getting pretty pricey but occasionally ill go get a dirty sprite or something and the kids love the popping Boba when they have it.
EP
Emily Perry
Nov 26, 2025
1.0
Came to get a drink and a late night snack and the guy who went to take my order was just being rude for no reason. I asked for a drink that is on the app and he was just hateful saying they didnt have it any longer. When I said I would just go somewhere else he was real smartalic.
SS
Savannah
Nov 11, 2025
1.0
We ordered online just two Jr cheese burgers snd that was it tell me why it took them 20min to bring it out? And then my order went off the screen and I had to call them and they had to "Find" my order and we're insisting that I didn't log in when I specifically put the stall # when I got there. This sonic and its timing and workers attitudes are always a problem this isn't the 1st time I've had problems with this one but the location is convenient but the time it takes, makes me just want to take my business to a different location from now on and last week the person at the speaker cut my bf off when he wasn't done ordering this has also happened to other family members as well. Whomever is running this location needs to get it together or just quit.
MR
Myra Robison
Nov 8, 2025
4.0
Following suit to many other places for order ahead and curbside pick-up Sonic now has parking spots reserved for those app customers. However, it does seem they have gone overboard at a few locations, leaving fewer spots for customers who prefer to park, order, and eat. With less spots to park in an already small parking area, more customers are forced to use the drive thru.
This location had good customer service, our order was correct, and our food was hot and fresh.
T_
Texasbowtie _806
Nov 5, 2025
5.0
This place is amazing this girl named Angela has great customer service even when it was busy, especially when her line was backed up she still brought out my drink to me with a positive attitude and a great smile.Thank you