Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Amarillo, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1009 Amarillo Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,203 reviews
5 stars
528
4 stars
302
3 stars
181
2 stars
63
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food and drinks, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and misunderstandings at the drive-thru.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and concerns about freshness.
Cleanliness
There were mentions of cleanliness issues, including concerns about food preparation and the overall state of the location.
- OHOrion HerreraNov 6, 20251.03 years later and this sonic still takes 10 Business days to get food
- RSRobert SteppOct 24, 20255.0It's sooo good
- ASAnna SanchezOct 7, 20251.0I mainly go to this sonic for drink orders and they mess it up 90% of the time. This time I went back to ask to get the correct drinks I ordered. my order came to $8.14 I paid with $20 and got $1 back... had to ask for my full change back too. The manager came out to "fix it" told her my order. Said she can't do anything without a receipt.. told her I never got one, thats their fault. She told me I have the right drinks just the wrong sizes basically...and wouldn't fix it. Won't be going back there anymore. Horrible customer service!
- KTKelly TiptonSep 20, 20251.0I went there a little after 2p. There were only 5 cars there. I ordered a medium chocolate shake and 2 soft pretzel. I waited 20 minutes for them to bring my order. I even tried the call button to see if my order had even been made but they didn't answer. I ended up leaving without my order 🤬🤬🤬
- ABAlan BranhamSep 11, 20252.0Its sonic