The Sonic on Hillside & Western is a straight joke. DO NOT RECOMMEND GOING
Place was EMPTY drive-through empty, parking lot empty so I asked for my food fresh. She said yes. Why did I get my food 2–3 minutes later? Be serious.
I get home and open my food and the chicken is soggy, nasty, and NOT COOKED ALL THE WAY. That’s how people get SALMONELLA. Like y’all really out here serving undercooked chicken?? The chili cheese fries were hard, old, and stale too.
I call the store and ask for a manager. She says she IS the manager, then tells me she just barely became a manager and doesn’t know what to do. So basically… untrained. The only thing she could say was “come back.” Mind you, I already drove home in the cold after a long day at work.
Between the raw chicken, health risk, and a manager who clearly wasn’t trained, this Sonic needs HELP. Somebody from corporate needs to step in because this is embarrassing and dangerous.
Do better. Period.
WILL NOT BE RETURNING
MS
Marcelo Schmidt
Jan 23, 2026
I enjoyed my burger. Quick service and very friendly.
TQ
Terri Quinn
Jan 13, 2026
Great Place! Great Food! Great Service! Yaaaya!!! THE SONIC SMASHER DOUBLE WITH MUSTARD INSTEAD OF SMASHER SAUCE!!! (YummY)"
I used to visit this branch often because I love Sonic and it’s close to my home, but I’ve had enough. Most of the time the fries or tots aren’t even filled properly — sometimes it’s barely half a serving. Do they care about giving customers value, or are they just trying to cut corners?
They also don’t seem to check the quality of the food. I’ve been served old or overcooked tots and fries, and the presentation is sloppy.
On top of that, the men’s restroom is always dirty, smelly, and not maintained. If that’s how the restroom looks, I can’t imagine the state of the kitchen.
SW
stacy williams
Nov 13, 2025
Everyyyyytime I come here they never give me condiments, if I order french toast sticks they don’t give me the syrup, if I order a hot dog they won’t give me ketchup or mustard, if I order a pretzel they don’t give me the cheese that comes with it… if this happened once or twice no big deal but it literally happens every single time