Papa Johns Pizza

3.7
255 reviews
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Business Details

1005 S GEORGIA ST, Amarillo, TX
79102, United States
(806) 374-7272
https://locations.papajohns.com/united-states/tx/79102/amarillo/1005-s-georgia-st?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Amarillo, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Amarillo pizza for any occasion. Call us for pizza delivery in Amarillo or stop by 1005 S GEORGIA ST for carryout to order the best pizza in Amarillo, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1005 S GEORGIA ST, Amarillo, TX
79102, United States

Hours

Reviews

3.7
255 reviews
5 stars
123
4 stars
44
3 stars
20
2 stars
19
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior from management and long wait times.

Food Quality

Many customers enjoyed the pizza and found it delicious, but there were numerous complaints about undercooked pizzas, incorrect orders, and overall declining food quality.

Order Issues

Several reviews highlighted issues with order accuracy, including missing items and incorrect toppings, leading to customer dissatisfaction.

Management Concerns

The management, particularly a manager named Matthew, received significant criticism for unprofessional behavior and poor customer service, impacting the overall experience.
  • PK
    Phani K
    Nov 26, 2025
    1.0
    Very bad service and worst pizza that I ever had at this location. Bad customer service and was charged for the chilli flakes
  • LH
    Lori Huggins
    Nov 20, 2025
    1.0
    my order sat there for over an hour before you all figured out that doordash did not pick it up. would have been super nice to get a call... we didn't get to eat dinner till after 8:30 at night.
  • MC
    Meli C
    Oct 21, 2025
    5.0
    The customer service here is amazing. Last week I ordered 2 pizzas, one of which didn’t have the pineapples I ordered on it. Not a big deal, once I noticed I just called to get a refund for the up charge. The man that answered the phone, I’m assuming the manager (unfortunately I didn’t get his name) immediately said he would remake both pizzas for free, either then or at a later time. I chose later & thanked him. Called back today, he said he remembered me & to give him 15 minutes to have the pizzas ready. He even brought them out to me when he noticed I was sitting in my car. Thank you so much once again!
  • JQ
    Jennifer Quintana
    Oct 4, 2025
    5.0
    This Papa Johns Pizza always has great customer service and delicious hot fresh food. Even while having to wait the staff will start a friendly conversation. I usually go late at night and even if they are tired they are all working hard and making great food!
  • RR
    Ryan Ray
    Oct 1, 2025
    5.0
    I had ordered pizza from the location on Georgia in Amarillo for delivery and door dash had assigned a driver who then cancelled it right when store was fixing to close. I wanna give a huge shout out to the General Manager of this location for personally delivering my order. Need more managers like that.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours at Papa Johns Pizza in Amarillo, TX?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

What are the takeout hours for Papa Johns Pizza?

Takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.