CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServicePanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Amarillo is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were consistent complaints about missing ingredients, cold dishes, and poor portion sizes.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional staff behavior, leading to a frustrating dining experience.
Cleanliness
Customers frequently noted dirty tables, floors, and overall lack of cleanliness in the restaurant, which detracted from their experience.
Management Concerns
Several reviews pointed to poor management practices, including understaffing and lack of training, contributing to the overall negative experience.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness, indicating potential for improvement.
PP
Paul Petcou
1 day ago
1.0
Bad service not prepped at all. Had to wait 15 min for them to bring out cream for coffie. Sat waiting. Never would i go to this location
VH
Veronika Hanza
Feb 19, 2026
5.0
Ordered through the tablet. Very easy and straightforward. Wished the Value Duet was more visible as that what I originally wanted to order and couldn’t find it. The soup was great, but got cold very fast. Staff is quick, but not put together. Look questionable and unprofessional. Loved the inside. Very spacious, clean, and empty.
ST
Stewart Thompson
Feb 8, 2026
1.0
Was treated so badly by all staff. Swore I would nevrr come back. Asham because food was very good. Please get nee personal!
CL
Crissy Leon
Feb 4, 2026
3.0
Our order was late due to the fact that they delivered it to a different address!
CM
Candace May
Jan 19, 2026
5.0
I took my 11 year old daughter here, because we were having a girls day, And wanted to try something new to us. I didn't catch the name of the girl who helped us, but she was so sweet. She has purple hair, and such a nice and friendly demeanor. We asked her what was something she would suggest, since we had never been there. She suggested the chicken bacon rancher and Mac and cheese. It was what my daughter ordered and it was delicious 😋. I had gotten some sandwich similar to a Philly and it was really good minus whatever the sweet sauce was on it. With a side of broccoli cheddar soup and omg that was phenomenal. The only thing we didn't really like was the extra bread that you get on the side, it was very hard, and cold in the center. But overall our experience was great, and I can't wait to go back and try more. The atmosphere of the place is so nice and laid back 😌
Does Panera Bread in Amarillo accept reservations?
No, Panera Bread in Amarillo does not accept reservations.
What are the operating hours for Panera Bread on South Soncy Road?
Panera Bread is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery every day from 7:00 AM to 9:00 PM.
Can I order Panera Bread's menu items online or via an app?
Yes, you can order online through their website or via the Panera Bread app available on the Apple App Store.
What meals are served at Panera Bread Amarillo?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What types of payment does Panera Bread accept?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Panera Bread location have a drive-thru or offer curbside pickup?
This Panera Bread location has a drive-thru but does not offer curbside pickup.
What are some notable nearby places to Panera Bread on South Soncy Road for visitors?
Nearby notable places include The ER on Soncy for medical emergencies, Walk-On's Sports Bistreaux for sports bar dining, and United Supermarkets for grocery shopping.
How can nearby places like The ER on Soncy and Walk-On's Sports Bistreaux be useful when visiting Panera Bread?
Visitors can access The ER on Soncy for urgent medical needs close by, and enjoy a meal or drinks at Walk-On's Sports Bistreaux after dining at Panera Bread.
If I am coming by car, are there convenient services nearby Panera Bread like gas stations or car washes?
Yes, Phillips 66 Gas and United Express gas stations are nearby, along with Quick Quack Car Wash for vehicle cleaning services.
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