Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Multiple customers reported rude staff and poor service, including wrong orders and dismissive attitudes from employees.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed disappointment with food quality, mentioning cold or poorly prepared items, although some noted fresh fries and good burgers.
Positive Experiences
Despite the negatives, several customers praised specific employees for their friendliness and exceptional service.
MC
Melvin Carter
4 days ago
5.0
It was great awesome service and delicious food.Iwould recommended all of my family and friends and fiance.
AC
Aiden Castillo
Feb 8, 2026
2.0
The food was good when I finally got it. The people seem to have forgotten what customer service is. I understand long days but if my order didn’t get received on your end but I paid for it, it’s not my fault or yours, we don’t have to get snippy. Just help me fix it.
SN
SD Naude
Feb 4, 2026
5.0
Who ever made the McChicken today I hope your pillow is cold on both sides02/04/2026
AJ
Abby J
Feb 1, 2026
5.0
I had a great experience today, Mia is a crew trainer but she has amazing experience and skills. She made sure everything was good on our order , she is super friendly and also had a smile on her face, Everyone else was rude. I really think Mia needs a rise or bump up to manger, she will be good at it. Most the manger there are just rude . Thank u for a good service Mia, keep it up 💯.
What are the regular operating hours for dine-in at McDonald's located at 3320 Coulter St, Amarillo?
The McDonald's at 3320 Coulter St in Amarillo is open for dine-in from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:30 AM to 9:00 PM on Friday and Saturday.
When is the drive-through service available at this McDonald's?
Drive-through hours are from 5:30 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open until midnight.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 7:00 AM to 10:30 PM.
What ordering options are available at McDonald's in Amarillo?
You can order via the McDonald's App available on Apple and Android, or online through their delivery URL. Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer amenities like WiFi and mobile ordering?
Yes, this location provides services such as DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
Can I find other fast food restaurants near this McDonald's?
Yes, nearby fast food options include another McDonald's, Wendy's, and Whataburger, making it easy to choose from multiple burger restaurants in the area.
What nearby places can I visit for coffee before or after dining at McDonald's?
Close coffee options include Evocation Coffee and Palace Coffee Company, ideal spots to enjoy a coffee break near McDonald's.
Are there any convenience or gas stations near McDonald's for quick stops?
Yes, CEFCO Convenience Store, which offers gas and retail, is nearby, perfect for a quick stop.
Where can I find banking or ATM services near McDonald's in Amarillo?
Happy State Bank ATM and Amarillo National Bank are nearby locations where customers can access banking and ATM services conveniently.
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