Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved issues with orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Food Quality
Several reviews mentioned issues with food freshness, including cold or stale items, and complaints about the overall quality of the food served.
Cleanliness
Customers noted that the location was often dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Management Issues
Feedback indicated a lack of effective management, with reports of staff arguing, poor leadership, and unprofessional behavior observed in the restaurant.
JS
Jared Shipley
1 day ago
5.0
Used the Curbside, and the service and food were great!
TJ
T J
Jan 3, 2026
3.0
All 3 of the disinfectant stations are broke. Does anybody check these?
CG
Christian Garcia
Dec 19, 2025
1.0
I had ordered an online order just 5 minutes before arriving and on my end it said it went through but it says it didn't on theirs. When I went to explain the situation to someone there, they refused to understand my situation and said I had to order again. When I asked if I was gonna get charged twice, they had no idea and didn't bother wanted to help me. Worst customer service.
AV
Arik Vela
Dec 7, 2025
1.0
If u have a grinch meal on the menu then u got to serve it I went to like 2 McDonald’s Donald’s and there both out of the grinch meals me and my family just wanted to try the new grinch meal
MM
Michelle Montoya
Nov 16, 2025
1.0
Ordered the McRib combo meal asked for half sweet and unsweetened tea ! Idk what thy gave me but it tasted like rotten coffee mixed with unsweetened tea! Very disgusting ! Went to get a bite of my McRib and it was cold! Another dissappointment! Tried call the store like 6 times no answer I finally left a message lets hope they call me back so I can ask for a refund ! My dinner was not as I hoped it would be !