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McDonald's

3.4
(1449 reviews)

Business Details

1815 S Grand, Amarillo, TX
79103, United States
(806) 374-4595
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1815 S Grand, Amarillo, TX
79103, United States

Hours

Reviews

3.4
1,449 reviews
5 stars
498
4 stars
289
3 stars
246
2 stars
110
1 star
306

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, overcooked, or improperly prepared items.

Cleanliness

Some reviews noted cleanliness issues, particularly in the dining area and bathrooms.

Service Speed

Several customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • DC
    Danny Contreras
    5 days ago
    1.0
    Trash as always no sure why I keep Going. Can never get order right and I always pay for food I don’t get. Basically robbing us paid $40 for two meals and left items out I paid for. Once again trash. Who ver owns this McDonald’s needs to figure out how to hire people. TRASH 🗑️
  • GW
    Guess Who
    Feb 15, 2026
    1.0
    Cashier at the drive thru, needs to supplement her paycheck by overcharging customers. Drive through screen stated total order for small coffee was 1.14, AFTER TAX. When paying she stated the total was 1.61? I didn't argue, paid it, and she asked for another .10. If the sign is wrong, displayed cost of items fix it, or you have a dishonest employee!
  • VM
    Victor Manuel Bonilla Montealegre
    Feb 3, 2026
    5.0
    Una buena ambiente, me gusta cuando no llevo comida al trabajo solo la encargo y ya resuelvo, aseado y una atención esmerada
  • RH
    Raul Heredia
    Jan 25, 2026
    1.0
    MISSING YOUR FOOD AT THIS PLACE IS A CONSTANT FREAKING BATTLE LIKE DAMN.... ITS EXHAUSTING....
  • CC
    Charlie Clardy
    Jan 7, 2026
    1.0
    Greedy with sauce I asked for extra and gave me 1 each everytime we pay .20cents for them why can’t we get them

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1815 S Grand in Amarillo, TX?

McDonald's at 1815 S Grand is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to midnight on Thursday through Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to midnight on Thursday through Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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