Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, overcooked, or improperly prepared items.
Cleanliness
Some reviews noted cleanliness issues, particularly in the dining area and bathrooms.
Service Speed
Several customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
DC
Danny Contreras
5 days ago
1.0
Trash as always no sure why I keep
Going. Can never get order right and I always pay for food I don’t get. Basically robbing us paid $40 for two meals and left items out I paid for. Once again trash. Who ver owns this McDonald’s needs to figure out how to hire people. TRASH 🗑️
GW
Guess Who
Feb 15, 2026
1.0
Cashier at the drive thru, needs to supplement her paycheck by overcharging customers. Drive through screen stated total order for small coffee was 1.14, AFTER TAX. When paying she stated the total was 1.61? I didn't argue, paid it, and she asked for another .10. If the sign is wrong, displayed cost of items fix it, or you have a dishonest employee!
VM
Victor Manuel Bonilla Montealegre
Feb 3, 2026
5.0
Una buena ambiente, me gusta cuando no llevo comida al trabajo solo la encargo y ya resuelvo, aseado y una atención esmerada
RH
Raul Heredia
Jan 25, 2026
1.0
MISSING YOUR FOOD AT THIS PLACE IS A CONSTANT FREAKING BATTLE LIKE DAMN.... ITS EXHAUSTING....
CC
Charlie Clardy
Jan 7, 2026
1.0
Greedy with sauce I asked for extra and gave me 1 each everytime we pay .20cents for them why can’t we get them
What are the regular opening hours of McDonald's at 1815 S Grand in Amarillo, TX?
McDonald's at 1815 S Grand is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to midnight on Thursday through Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to midnight on Thursday through Saturday.
Is delivery available at McDonald's 1815 S Grand, Amarillo?
Yes, McDonald's offers delivery service every day from 7:00 AM to 9:00 PM.
What type of pickup and delivery services does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's food online from this location?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at McDonald's 1815 S Grand?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, it features a drive-through service for convenient ordering and pickup.
Are there any nearby attractions or places I can visit when coming to McDonald's at 1815 S Grand?
Nearby you can find several automotive services like Meineke Car Care Center and Advance Auto Parts, convenience stores such as Murphy USA, and other fast food options like Braum's Ice Cream & Burger Restaurant and Whataburger.
How can nearby places like Meineke Car Care Center help during a visit to McDonald's?
If your vehicle needs quick service or repairs while visiting McDonald's, Meineke Car Care Center is conveniently located nearby for automotive repair and oil changes.
What are some nearby convenience stores close to McDonald's at 1815 S Grand?
Nearby convenience stores include Murphy USA gas station and Toot'n Totum, which offer quick stops for snacks or fuel along with your visit to McDonald's.
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