HTeao - Amarillo (Hillside & Coulter)

4.6
256 reviews

About

Tea Room
HTeaO offers freshly brewed tea hourly featuring over 20 flavors of the best 100% broadleaf iced tea. All of our tea is brewed with double-pass reverse osmosis water and is available by bottle, gallon, & 5 gallons sizes. In addition to our world class tea, we offer the best bagged ice both crushed and cubed! We are your local YETI retailer merchandising the full line of YETI products.

Location

HTeao - Amarillo (Hillside & Coulter)
7370 Hillside Rd, Amarillo, TX
79119, United States

Hours

Reviews

4.6
256 reviews
5 stars
208
4 stars
28
3 stars
6
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Tea Quality

Customers consistently praised the tea for its excellent taste and variety, with favorites like peach ginger and cherry tea being highlighted.

Customer Service

Feedback on customer service was mixed; while many praised friendly and helpful staff, some reported rude interactions and inconsistent service.

Cleanliness

Most reviews noted that the locations were clean and well-organized, contributing positively to the overall experience.

Pricing Issues

Several customers expressed confusion and dissatisfaction regarding pricing, particularly during happy hour, with reports of being overcharged.

Speed of Service

While many customers appreciated the quick service, some noted slow service during peak times, particularly with complex orders.
  • AO
    anan omiss
    1 day ago
    2.0
    I was disappointed when I walked in. The floor was sticky pretty much everywhere you walked. There was a puddle here and there from where tea has leaked (or water?) There was a wet floor sign upon walking in but nobody cleaning up the mess. I had to tiptoe to get to certain tea dispensers. It definitely smelled moldy. And I know that for sure because at work, I came across a foam cup of HteaO (from a different location) and it had been sitting awhile in the employee break room. I went to dump it in the sink and it stunk to the high heavens. Same smell. That's how I know. There were maybe two employees today at this Amarillo location, but seriously...clean up the areas that need cleaning. It's dangerous, disgusting, and questionable. I've been to a lot of HteaO locations both TX and OK. This is the first one I've seen this bad. Y'all can certainly do better.
  • KK
    KoffieKat
    Oct 18, 2025
    5.0
    Texas Tea what will it be 😄
  • TF
    Tina Faulkner
    Oct 8, 2025
    1.0
    Just went tried tea and tasted like bad filtering system yuck...
  • DC
    Dennis Casey
    Oct 3, 2025
    3.0
    Not as clean as others.
  • TT
    T
    Sep 20, 2025
    1.0
    Just went in during happy hour was charged normal price I asked the girl if that’s the normal price for happy hour price she said its buy two get one free? Since when did they do that. Customer service needs to be improved. I also asked to sign up for points she didn’t do that.

Frequently Asked Questions About HTeao - Amarillo (Hillside & Coulter)

What types of tea does HTeaO - Amarillo (Hillside & Coulter) offer?

HTeaO offers over 20 flavors of freshly brewed 100% broadleaf iced tea, brewed hourly with double-pass reverse osmosis water.

What sizes of tea does HTeaO sell?

Tea is available by bottle, gallon, and 5-gallon sizes.