Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently praised the friendly and attentive service, with many noting the staff's helpfulness and positive attitude.
Drink Consistency
There were mixed reviews regarding drink quality and consistency, with some customers reporting issues with incorrect orders and flavor strength.
Speed of Service
While many customers appreciated the quick service, others experienced long wait times and delays in receiving their orders.
Atmosphere
The atmosphere was generally described as welcoming, with some customers highlighting the positive interactions with staff.
Value for Money
Some customers felt the prices were high for the quality received, while others found the drinks to be worth the cost.
CF
Chris Fuller
Nov 15, 2025
5.0
Always fast friendly and the drinks are always good.
VR
Veronica Ramirez
Nov 12, 2025
3.0
I used to love going to this location, but lately I have been unsatisfied. I place my to go order on the app so it is ready when I arrive to pick up and when I get there to pick up the barista tells me they get started on my order and I end up waiting an additional 10 minutes until I get my coffee. What is the whole point of ordering ahead if I still have to wait.
LP
Luke Penkoski
Nov 11, 2025
5.0
Place was good, got one of the holiday drinks and they are really good.
CR
Corina Romero
Oct 24, 2025
2.0
My son just brought me a hot chocolate and it was so damn hot I couldn’t even taste it , I burnt my tongue. I have called and complained before but this seems to happen, I mean general how the heck are you supposed to drink it????
HH
HiLiz Hernandez
Oct 12, 2025
3.0
It was only my 3rd time going to Dutch Bros. I figure I needed coffee and it was right across the street from where I stay for work. I have to admit the last two times I didn't have good experiences and this one, well.... It wasn't really any different. I downloaded the app and got a free drink which was awesome so my order was an oat milk iced chai with two shots (not really an oat milk fan but soymilk wasn't an option so that's okay 👍 I love chai so I went for it) it had way too much ice for my "light ice" option. I feel like the chai flavor was just a hint? So really I got iced oat milk espresso? Mind you my order wasn't ready when I got there though I was literally across the street and had a time slot for pick up. The lemon poppyseed given to me I thought would be warmed but I got it in it's packaging (which was sticky). The two employees who helped me, even though service was slow they were very friendly. So that's that. Overall, Dutch Bros. Is just a no for me .. 3xs is plenty chances I appreciate the free drink but will be unsubscribing from emails and uninstalling the app.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What is Dutch Bros Coffee known for?
Dutch Bros Coffee has been serving killer coffees, epic drinks, and positive energy since 1992, with a focus on fun-loving Broistas and community giveback campaigns.
What are the operating hours of Dutch Bros Coffee at 1600 Ross St., Amarillo, TX?
This location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services directly.
How can I order Dutch Bros Coffee online or via an app?
You can order using the Dutch Bros app available on both the Apple App Store and Google Play, or use quick links provided on their website.
What forms of payment are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop regarding personal checks.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes! Download the Dutch Bros app to receive a free drink reward on your birthday, or let your broista know if you don’t have the app.
Are there kid-friendly drinks available?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
What nearby dining options are available around Dutch Bros Coffee at 1600 Ross St.?
Nearby dining options include Cinnabon at Schlotzsky's, Schlotzsky's sandwich shop, Wienerschnitzel, KFC, McDonald's, Krispy Krunchy Chicken, IHOP, and Pardon My Cheesesteak, offering a variety of fast food, sandwiches, and breakfast options.
What hotels are near Dutch Bros Coffee for visitors?
Nearby hotels include Fairfield Inn & Suites by Marriott Amarillo Downtown, Marriott Hotel - Downtown, Four Points by Sheraton Amarillo Downtown, Clarion Hotel, Microtel Inn and Suites by Wyndham, Best Western Plus Amarillo East Hotel, Amarillo Inn and Suites, Holiday Inn, and Fairfield by Marriott Inn & Suites Amarillo Central.
Are there nearby gas stations convenient for Dutch Bros Coffee customers?
Yes, nearby gas stations include Shell, Chevron, and Toot'n Totum, which also offers convenience store items and automotive repair services.