Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
4.0
675 reviews
5 stars
356
4 stars
142
3 stars
57
2 stars
36
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude and unprofessional behavior.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report issues like food poisoning and incorrect orders.
Cleanliness
The cleanliness of the restaurant varies; some reviews mention clean facilities, while others highlight dirty conditions.
Speed of Service
Many customers appreciate the quick service, especially during busy times, although there are complaints about long waits and incorrect orders.
- CFClint FreemanDec 18, 20251.0Worst customer service ever. Obvious that the people there didn’t want to be there. Was greeted with “What do you want?” by a woman at the drive-thru in the most negative, you’re bothering me by being here tone. Once I ordered her response was, “what else?” and “pull up”. Pulled up to the window and tried to be friendly only to have my total snapped at me by a different gentleman who snatched my card out of my hand. He handed it back without a word. I said thank you after every item he handed me and still he didn’t say a word. He also clearly didn’t want to be there. There are other DQs in town not that far away, I would suggest trying them instead of this location.
- TFTexas FanDec 16, 20255.0Really good service. Kids enjoyed the bag of dilly bars. Cherry dipped dilly bar is the best.
- AAAaronDec 10, 20255.0I go here a lot, all the employees that work this location on Soncy are super chill. Always very nice and helpful. There lobby is always evacuate too. What really earns these guys an A++ though, is most of them actually know how to make a good ice cream cone.
- HGHeather GreenNov 30, 20255.0Yesterday afternoon, I was lucky enough to come to this Dairy Queen location to get my manager her favorite meal since we work retail. When I pulled into the drive-thru, I was greeted by the most wonderful employee who not only asked me clarifying questions for my order, but had the best manners! (This is a rare occurrence at other drive thrus, so already I was surprised and delighted with my experience.) Then, when I approached the window, I got to meet that wonderful employee, Eddie, who made sure I had everything in my order, and double checked I had a 🌟🌟🌟🌟🌟 experience! I cannot tell you how much this first impression made me feel, and also how it made my entire day! Please know how valued I felt as a customer, and I can’t wait to go back and get my favorite M&M blizzard as a small treat! Thank you again, Eddie, for being a shining light in today’s customer service/food service role and going above and beyond to ensure a great experience!
- JLJuan LopezSep 15, 20255.0They were on top of their game today friendly and quick service
Frequently Asked Questions About Dairy Queen
What is the address of Dairy Queen in Amarillo, TX?
Dairy Queen is located at 2601 South Soncy Road, Amarillo, TX 79124-2107.
What are the operating hours of Dairy Queen on weekdays?
Dairy Queen is open from 10:30 AM to 10:00 PM Monday through Thursday.
What time does Dairy Queen close on weekends?
On Fridays and Saturdays, Dairy Queen closes at 11:00 PM, and on Sundays, it closes at 10:00 PM.
What type of food and treats does Dairy Queen offer?
Dairy Queen serves soft-serve ice cream, signature shakes, and classic burgers and fries as a fast-food restaurant and ice cream shop.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an online order for pickup through their official order URL.
How can I contact Dairy Queen Amarillo by phone?
You can reach Dairy Queen at their main phone number: +1 806-467-2615.
Does Dairy Queen Amarillo offer exclusive deals via a mobile app?
Yes, you can download the DQ Texas App for exclusive deals and promotions.
What nearby hair and nail salons are close to Dairy Queen?
Nearby salons include K&K Nail Spa, Camille Appeal Nail Studio, and Night Owl Nails, perfect for a beauty treatment before or after enjoying Dairy Queen treats.
Are there any other dessert or ice cream shops near Dairy Queen?
Yes, Marble Slab Creamery is nearby, offering additional options for frozen desserts and ice cream.
What local stores and services can I visit near Dairy Queen in Amarillo?
Close to Dairy Queen are stores like Pella Windows and Doors of Amarillo for home needs, Bridal shops for clothing, American Boot Co. for footwear, and medical services like Any Lab Test Now and I40First urgent care.