Brand Certified
Dairy Queen
3.8(742 reviews)
Certified by Dairy Queen • Feb 22, 2026
Business Details
3333 South Western Street, Amarillo, TX
79109, United States
Certified by Dairy Queen • Feb 22, 2026
(806) 352-2561
Certified by Dairy Queen • Feb 22, 2026
https://www.dairyqueen.com/en-us/locations/tx/amarillo/3333-s-western-st/13802/
Certified by Dairy Queen • Feb 22, 2026
About
Certified by Dairy Queen • Feb 22, 2026
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Certified by Dairy Queen • Feb 22, 2026
Hours
Certified by Dairy Queen • Feb 22, 2026
Reviews
3.8
742 reviews
5 stars
330
4 stars
169
3 stars
97
2 stars
53
1 star
93
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and poor food preparation.
Service Issues
Several reviews highlighted slow service, rude staff, and negative experiences with management, impacting overall customer satisfaction.
Positive Staff Interactions
Despite service issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that individual employee performance can vary.
Cleanliness Concerns
There were reports of unsanitary conditions, including issues with food handling and cleanliness in the dining area.
- RFRenee FloresFeb 6, 20265.0They were awesome
- JXJustin XFeb 2, 20264.0Dairy Queen offers a classic fast-food experience, perfect for a quick treat or meal. With a 3.8 rating, this popular chain is known for its signature Blizzard treats, crispy chicken strips, and savory burgers. While the menu may be simple, the food is consistently tasty, and the soft-serve ice cream is always a fan favorite. The service is typically quick, and the casual, no-frills atmosphere makes it an easy choice for a fast, satisfying meal.
- G9Ganon 9000Jan 18, 20263.0Not giving a 3 stars because of the food. I'm giving 3 stars because of the order taker. I believe her name was Aneshia or that's what it says on the receipt. Well, I worked a long shift where I already had to deal with customers myself and wanted to get DQ for once but the order taker had an attitude when taking my order. I gave my order without incident but her attitude irks me and something needs to be done if I am to come back to DQ. Once again, good food but Aneshia needs an attitude adjustment.
- TFTommy Gamboa FloresJan 18, 20264.0La comida normal, nada fuera de lo común, pero el restaurante como tal siento que le falta amor, cómo ambiente porque no se siente uno a gusto dentro de el.
- JAJuanita AlcozJan 6, 20264.0One of my favorite places since I was a kid
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen on South Western Street serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the regular operating hours of Dairy Queen at 3333 South Western Street?
Dairy Queen is open from 10:30 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in Amarillo, TX?
Dairy Queen is located at 3333 South Western Street, Amarillo, TX 79109, USA.
How can I place an order online for pickup at Dairy Queen in Amarillo?
You can place an order online for pickup at Dairy Queen using their official ordering website: https://www.dairyqueen.com/en-us/order/pickup/n/13802/
Does Dairy Queen have a mobile app with exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/
What phone number can I call to contact Dairy Queen in Amarillo?
You can reach Dairy Queen at +1 806-352-2561.
Which nearby automotive service shops are close to Dairy Queen on South Western Street?
Nearby automotive services include Gills Point S Tire & Auto Service, Peerless Tire Co, and Meineke Car Care, all convenient options if you need vehicle maintenance before or after visiting Dairy Queen.
What pet-related services are close to Dairy Queen in Amarillo?
Nearby pet services include Coronado Pet Shoppe, Bark Avenue at The Shops of 34th Ave, Bark Avenue, and Acoma Pine Animal-Bird Clinic, ideal for pet grooming, veterinary care, or supplies near your Dairy Queen visit.
Are there healthcare providers near Dairy Queen in Amarillo?
Yes, Amarillo Podiatry, Christopher A. Jones, and Dental Group Orthodontics - Amarillo are nearby for foot care, general medical, and dental services around Dairy Queen.
What other dining options are near Dairy Queen on South Western Street?
Nearby eating spots include Yolos Amarillo for fast food and Cliffside Coffee for coffee and smoothies, great for a meal or snack before or after enjoying Dairy Queen treats.
Brand Certified Facts from Dairy Queen
Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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