Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
3.8
736 reviews
5 stars
328
4 stars
166
3 stars
96
2 stars
53
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling practices.
Mixed Experiences
While some customers enjoyed their meals and had positive experiences, others expressed disappointment and vowed not to return.
- JAJuanita Alcoz6 days ago4.0One of my favorite places since I was a kid
- TGTom GarciaDec 7, 20255.0The dude rocks
- MAMarian ADec 1, 20255.0Always delicious food A quick stop to snack
- BHBruce HughesOct 31, 20251.0The lady working the window couldn't get off the phone long enough to get our order right! Contessa. Store # DT-53. My burger was cold and I asked for no onions! Wanted a triple and received a single. Tater tots cold. The worst burger I have ever had! Will not go back to DQ!!!
- HEholly eilersSep 29, 20251.0I had a very disappointing experience with the manager during my visit. When my order was missing fries, instead of addressing the issue quickly, she accused me of lying and held up other customers while reviewing video footage. She later claimed she saw the fries in the bag, but could not provide proof when asked. What should have been a quick stop after football practice turned into a 20-minute ordeal. I understand mistakes happen, but the situation could have been resolved much faster and with better customer service. A simple acknowledgment and replacement would have gone a long way.
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen on South Western Street serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the regular operating hours of Dairy Queen at 3333 South Western Street?
Dairy Queen is open from 10:30 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in Amarillo, TX?
Dairy Queen is located at 3333 South Western Street, Amarillo, TX 79109, USA.
How can I place an order online for pickup at Dairy Queen in Amarillo?
You can place an order online for pickup at Dairy Queen using their official ordering website: https://www.dairyqueen.com/en-us/order/pickup/n/13802/
Does Dairy Queen have a mobile app with exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/
What phone number can I call to contact Dairy Queen in Amarillo?
You can reach Dairy Queen at +1 806-352-2561.
Which nearby automotive service shops are close to Dairy Queen on South Western Street?
Nearby automotive services include Gills Point S Tire & Auto Service, Peerless Tire Co, and Meineke Car Care, all convenient options if you need vehicle maintenance before or after visiting Dairy Queen.
What pet-related services are close to Dairy Queen in Amarillo?
Nearby pet services include Coronado Pet Shoppe, Bark Avenue at The Shops of 34th Ave, Bark Avenue, and Acoma Pine Animal-Bird Clinic, ideal for pet grooming, veterinary care, or supplies near your Dairy Queen visit.
Are there healthcare providers near Dairy Queen in Amarillo?
Yes, Amarillo Podiatry, Christopher A. Jones, and Dental Group Orthodontics - Amarillo are nearby for foot care, general medical, and dental services around Dairy Queen.
What other dining options are near Dairy Queen on South Western Street?
Nearby eating spots include Yolos Amarillo for fast food and Cliffside Coffee for coffee and smoothies, great for a meal or snack before or after enjoying Dairy Queen treats.