Chipotle Mexican Grill

Reviews

• CR

  Chase Rousseau

  4 days ago
  1.0
  Management here has gone to crap recently. No one cares. Apathetic staff, always out of something, don’t know what they’re doing, and the main entrance was locked well into business hours. Even after the local fire dept. happened to be in for lunch and notified staff that the door was locked it remained locked for the 30+ minutes I was there. There is some serious oversight needed here!
• CK

  Chris Konnecke

  Nov 17, 2025
  2.0
  Stopped in to grab lunch last week and place was moderately busy. Tons of employees behind the counter, which is normal at the restaurant was in poor shape. All the tables were dirty. Trash was completely full. No one was cleaning the lobby. No manager in sight. Most disturbing part was the long-haired long bearded gentleman cooking on the grill with no hairnet on his beard or hair. I’m not saying there was hair in the food, but very easily could fall into the food with no Internet. Kind of gross. Not sure where the normal manager is she always did a great job. Maybe she moved to any store.
• MK

  Maddy Knowles

  Nov 10, 2025
  1.0
  We walked in and weren’t greeted that’s okay not a big deal. We stood there for about 5 minutes mind you there is no customers in this restaurant so we are just standing there looking stupid while the employees were chit chatting amongst themselves. Which is also fine but customer service is key. They had no food ready both rice bowls were empty and they walked around like they didn’t know what to do. They not once said give us just a moment to make the food or we will be with you in just a moment. Completely ignored it was so weird. We just walked out went somewhere else.
• TS

  Tanner Shipman

  Nov 7, 2025
  1.0
  I don’t understand how Chipotles corporate hasn’t gotten ahold of this restaurant. I’m never the type to make a nasty review but I’ve been to this location a handful of times over the past year and each time has been a horrible experience. The customer service is non existent, you walk up to the counter with a smile and don’t get one in return. When we got to the cash register the cashier and another employee were complaining about how long the line was and looked lifeless. No passion in that store. The food was cold and lukewarm at best. I will not be going back and will choose a cheaper and less expensive alternative in Qdoba.
• DL

  David Lawson

  Nov 5, 2025
  1.0
  Very disappointed in what this place has become and what food service is now. Placed an order for take out and when I got home one of our items was completely wrong which I understand it’s a busy dinner service. I try to call the restaurant and it’s all automated. You cannot talk to anyone over the phone besides chipotle customer service. So after they give me a coupon for an entree and drive back to pick up another order. My second order doesn’t have double chicken and no one seems to care. About an issue, about the mess in the dining room or the trash over flowing. These people do not care. I will not be back

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