Buffalo Wild Wings

3.4
1823 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
9511 I 40 E, Amarillo, TX
79118, United States

Hours

Reviews

3.4
1,823 reviews
5 stars
658
4 stars
338
3 stars
252
2 stars
158
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times for food, and unresponsive staff, leading to a frustrating dining experience.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrect orders, with some customers expressing disappointment in the taste and presentation.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness, which negatively impacted their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised specific servers for their excellent service and highlighted enjoyable food experiences.
  • DM
    Daniel Martin
    3 days ago
    4.0
    Food was good. Service was good. Just not my type of place. Not bad, just not my type. Too loud. Couldn't talk to anyone.
  • CO
    Chelsea Odle
    6 days ago
    5.0
    Cassie was the best server I've ever had. I came in for a work related event and despite seeing several other servers on their phones or just leaning around Cassie was cleaning tables while dealing with large parties. She had my order taken and my drink out in the blink of an eye and repeatedly checked on me while trying to clean up after the lunch mess. She even helped me carry my order to my car to deliver to the ER staff hungrily awaiting it. She was so friendly with the other guests I had to ask her if they were regulars she said no, she'd just met them today but enjoyed having them in her section. People like Cassie are rare. Finding hard working people who care about their customers is a difficult task to do in this day and age. However, I will be choosing this establishment for all of my upcoming catering and business needs simply because of the service I received.
  • NH
    Neal Hayes
    Dec 31, 2025
    2.0
    Service was good considering she was new, always good to watch football with a beer but apparently there is some rule that they could only do a hamburger well done, we questioned this and manager said it wasn’t all buffalo wild wings just this location, I don’t think they had a cook that knew any other way, on a side note the fries could have been a little crispy!
  • AC
    Andrew Caston (Caston Creative)
    Dec 27, 2025
    1.0
    Hi guys, been standing here for a good fifteen minutes. I have made eye contact with at least 3 of you. I ordered online, do I pick up here or the bar? .i was told to edit this given the extremely small size of the boneless wings. Good bone in. Baaaaad boneless
  • TR
    Tucker Reed
    Dec 18, 2025
    1.0
    Food was cold and stale, after an 1.5hrs of waiting. Sevice was decent.

Frequently Asked Questions About Buffalo Wild Wings

What are the main food offerings at Buffalo Wild Wings in Amarillo?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Amarillo?

It is located at 9511 I 40 E, Amarillo, TX 79118, United States.