Arby's

4.0
628 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2020 S Ross St, Amarillo, TX
79103, United States

Hours

Reviews

4.0
628 reviews
5 stars
289
4 stars
175
3 stars
73
2 stars
41
1 star
50

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

While some reviews praised fast service, others noted long wait times, particularly in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or poorly prepared items.

Customer Service

Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or inattentive.
  • LM
    Lacey Mann
    Dec 10, 2025
    2.0
    They needed up or who let order and i live two hours away so i didn't feel like turning around!!!
  • NO
    Nevada Opry
    Nov 14, 2025
    1.0
    Placed a order an it was all wrong except for sons chicken strips tried to a shake couldn't machine was down again highly disappointed an I kept trying to call an no answer an I was not even given a receipt an didn't realize any of it til we got to the tascosa drive in
  • WJ
    Wayne Jones
    Sep 8, 2025
    5.0
    Ok place
  • TH
    Thomas Huston
    Aug 31, 2025
    5.0
    The ham and cheese melt was awesome, the service was outstanding the drive thru was backed up when we arrived so went inside and staff had the order ready ver professional.
  • JS
    Jordan Stätz
    Aug 17, 2025
    5.0
    Placed the order last minute and so appreciative of them getting it in for me right before close - misread the hours. Thanks y’all