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Brand Certified

Dairy Queen

4.0
(1048 reviews)

Business Details

(806) 372-7728

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
1900 South Washington Street, Amarillo, TX
79109-2465, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

4.0
1,048 reviews
5 stars
553
4 stars
214
3 stars
133
2 stars
40
1 star
108
  • TH
    Ted Hazard
    3 days ago
    5.0
    Great service and great Peanut Buster Parfairs
  • ZS
    Zoë Paige Slaughter
    Apr 2, 2026
    1.0
    I’m very disappointed in this location. I grew up going to and working at DQ. I worked at my hometown DQ for 4 years in high school and beginning of college. The food and ice cream I received tonight was subpar at best. I got a steak finger basket. The fries were cold and soggy. The bread wasn’t buttered. The gravy was old and had that film over the top and was discolored. The steak fingers were the only okay part. Still coldish though. I also got two smores blizzards that weren’t even made correctly. It literally was ice cream, chocolate strips (like the ones in the chocolate extreme blizzard) instead of the marshmallow chocolate bar, and graham crackers. Nothing marshmallow at all. It was a chocolate chip and graham cracker blizzard. I know how they’re made because I used to make them. I’m typically not one to complain, but this was just absolutely ridiculous. I only get a blizzard occasionally when the smores one is out. I understand if you run out of ingredients, but before substituting, ask the customer if it’s okay or if they want a different blizzard. I would’ve gotten a different one that I could actually enjoy. I will say the employee was polite at the window.
  • RB
    R B
    Mar 29, 2026
    5.0
    good people behind counter... they deal with jerks with a quiet grace somehow find a smile afterwards
  • RB
    Robin Ballard
    Mar 4, 2026
    1.0
    So. I left a bad review a few months ago. Dairy Queen asked me to please give them another try. Today I did. Cold fries, soggy burger AGAIN. I grew up on Dairy Queen. Sooo disappointed. This is my last time to go to the location on Western. Shame on y'all. 😔
  • MS
    Manuel Saldana
    Feb 25, 2026
    1.0
    Service wasn't the best messed up on the order twice the sundaes we ordered were almost basic except the hot fudge sundae looked lik a milked sundae personally I won't be coming here im going to the one on western service is way better an they step it up

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Certified April 12, 2026Yext Knowledge Graph
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