Dairy Queen

3.9
1183 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
504 E Hwy 6, Alvin, TX
77511, United States

Hours

Reviews

3.9
1,183 reviews
5 stars
574
4 stars
253
3 stars
133
2 stars
78
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude interactions and order inaccuracies.

Food Consistency

Food quality varies significantly; some customers enjoy the meals while others complain about incorrect orders and unsatisfactory portions.

Cleanliness Issues

Several reviews mention cleanliness problems, including dirty tables and unsanitary conditions in the restaurant.

Speed of Service

Many customers express frustration with slow service, particularly in the drive-thru, despite some noting that staff are polite.
  • JM
    Johnnie M
    4 days ago
    5.0
    Food is hot and fresh. Isiah was very helpful answering any questions I had. Both the meal and dessert were both great I enjoy coming here and will continue to do so.
  • GC
    Gena Cantu
    Jan 5, 2026
    5.0
    I go each Sunday after church and the food is always fresh. The young man Isaiah working the front counter is so friendly and helpful. He is very attentive. He has suggested food items I've never tried before and now I quite enjoy them.
  • JM
    J Morton
    Jan 5, 2026
    1.0
    The guy at the counter was rude. He also walked off to do something else in the middle of my payment attempt, (he did not finish the payment part on his side and I stood there with my card inserted). When he came back from talking to people at another table he asked if he could take my order! I was the only other customer at the time ordering and 2 tables were seated and already had their food. After my payment was finally completed, I sat at a table to wait for my burger. During that time a man came in and ordered and he was given "A Burger" within a minute. He exclaimed he had never gotten his food so quickly. Pretty sure it was my burger. I timed 5 additional minutes until the next burger was ready and given to me. Again, no other customers came in besides the one man during the time I was there. I was so happy to try Dairy Queen but ended up a huge disappointment.
  • KR
    Kathy Reynolds
    Jan 2, 2026
    2.0
    The service and quality of food at this location is horrible. Constantly changing... so why can't you keep decent help???
  • JM
    Joshua Medina
    Dec 12, 2025
    1.0
    Straight dumpster juice service called ahead of time to check if the dumplings were there and they lied i wasted my time and money this isn't the first time TRASH

Frequently Asked Questions About Dairy Queen

What are the opening hours of Dairy Queen in Alvin, TX?

Dairy Queen in Alvin, TX is open daily from 10:00 AM to 10:00 PM.

Where is Dairy Queen located in Alvin, TX?

Dairy Queen is located at 504 E Hwy 6, Alvin, TX 77511, USA.