Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked items, missing ingredients, and overall dissatisfaction with the meals.
Kiosk Experience
The mandatory use of kiosks for ordering was met with frustration, as many customers preferred traditional ordering methods and found the kiosks unclean and inefficient.
Staff Attitude
While some staff members received praise for their friendliness, others were criticized for their negative attitudes and lack of professionalism.
Cleanliness Concerns
Several reviews mentioned cleanliness issues within the restaurant, including dirty kiosks and unsanitary conditions.