Numerous reviews highlighted extremely rude and unprofessional customer service, with reports of employees being dismissive and confrontational.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, cold items, and food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor hygiene practices among staff.
Service Speed
Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
CW
Claudia Wilson
Dec 17, 2025
1.0
Customer service was a zero! Couldn't get chicken n dumplings two different days. Employees very rude.
CW
Claudia Wilson
Dec 8, 2025
1.0
Rude service literally laughing. Two days tried to get chicken n dumplings. Called this time and Samantha Rodriguez they have them. Im there in less than 10 minutes. Im told they no containers 1st then they are frozen then im told I can only buy large. Im a state 4 terminal cancer patient and I dont appreciate being lied to then mistreated by employees Roman Alvarado. I called back to get mod'Maya
I asked for small first-time Shania 2nd time I inquired Nicole. I asked who is franchise owner Jane Richardson.....but nobody has a number not even to corporate. The employees need to be reprimanded and ADA and health inspection needs to be completed. EOE may to investigate if the employees are so out of control. Very disappointed! I would not recommend this one to anyone.
IL
Inocente Leyva
Nov 16, 2025
3.0
Bacon chesse burger and Banana split not liked none one
KD
Kimberly Downing
Oct 17, 2025
5.0
john is very nice, has good jokes
jayden is funny, good cashier
XR
Xadrian Reyes
Oct 2, 2025
1.0
Not gonna lie was put in the er after eating a burger from there.
What are the operating hours of Dairy Queen in Alpine, TX?
Dairy Queen in Alpine, TX is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in Alpine, TX?
Dairy Queen is located at 2800 U.S. 90, Alpine, TX 79830, United States.
Does Dairy Queen offer drive-through service?
Yes, this Dairy Queen location has a drive-through for convenient service.
Can I order food online for pickup at Dairy Queen Alpine?
Yes, you can order food online for pickup through their official ordering URL.
Is Dairy Queen Alpine kid-friendly and does it have a children’s menu?
Yes, Dairy Queen welcomes children and offers a children's menu to cater to young customers.
Does this Dairy Queen location have outdoor seating?
Yes, Dairy Queen in Alpine has outdoor seating available for customers.
What nearby accommodations can visitors use when visiting Dairy Queen?
Visitors can stay at nearby hotels such as Quality Inn, Travelodge by Wyndham Alpine, and Holiday Inn Express & Suites Alpine Southeast, all conveniently located near Dairy Queen.
Are there gas stations close to Dairy Queen for travelers stopping by?
Yes, there are several gas stations nearby, including Valero, Uncles, KC's Quick Mart, ALON Gas Station, and Uncle's, which can be convenient for travelers visiting Dairy Queen.
What nearby places can I visit before or after dining at Dairy Queen?
You can visit Big Bend Saddlery for sporting goods and clothing, Penny's Diner for classic American fare, and Pizza Hut for additional dining options, all located near Dairy Queen.
Does Dairy Queen Alpine accept mobile NFC payments and other modern payment methods?
Yes, Dairy Queen accepts mobile NFC payments and does not require cash-only transactions, providing multiple convenient payment options.