Whataburger

4.0
2519 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
388 E STACY RD, ALLEN, TX
75002, United States

Hours

Reviews

4.0
2,481 reviews
5 stars
1,323
4 stars
504
3 stars
239
2 stars
134
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences taking over 30 minutes.

Food Quality

While many praised the freshness and taste of the food, there were numerous complaints about incorrect orders, cold food, and unsanitary conditions.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although there were also instances of poor customer service.

Cleanliness

Multiple customers noted issues with cleanliness, particularly in the dining area and bathrooms, with some describing unsanitary conditions.
  • LL
    Lydia Ledesma-Martos
    2 days ago
    2.0
    Hey Whataburger in Allen, TX—We went through the drive thru for burgers, fries & malts. Total $51.00. Food was ok but the malts all had pieces of styrofoam mixed in. WTH? Are you trying to gag or poison people? I suggest everyone skip the shakes & malts or check what you’re drinking.
  • TW
    Trinitie wilson
    3 days ago
    1.0
    If i could put no stars I would. The kid who acted like he was a supervisor was very rude and entitled. He tried to school me instead of walking me through the menu. He said he was a trainer and the manger couldn’t be bothered.
  • BC
    Bree Collins
    4 days ago
    1.0
    today I called the whataburger and supervisor malachi answer the phone started polite and placed me on hold once i asked for a manager, he the came back and told me to call back in 30 mins maybe someone helps me and sorry for the inconvenience. he did not asked what i needed help with nor did he care, it’s entitled kids like this who run preparation and the fact is you know and allow it even maybe enable it, poor behaviors reflect on the business, will go somewhere else moving forward
  • BF
    Brian Farren
    6 days ago
    3.0
    The food was good, but the service was sub par. I asked for a large drink and a small fry and got a large fry. Not a big deal. I asked for a sweet tea, since they don't leave it out when it gets late, and he gave me an unsweet tea. He ultimately got me the right one, but still annoying.
  • AM
    Arif Maqbool
    Jan 5, 2026
    1.0
    Poor customer service, missed food item from the order and don't care attitude. Run by non-serious high schoolers. Will not be visiting this place ever again!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 388 E Stacy Rd, Allen, TX?

This Whataburger location is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.