Whataburger

4.0
2489 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
388 E STACY RD, ALLEN, TX
75002, United States

Hours

Reviews

4.0
2,451 reviews
5 stars
1,309
4 stars
501
3 stars
237
2 stars
134
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or incorrectly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, which detracted from the dining experience.

Staff Friendliness

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Management Response

Some reviews noted positive experiences with management addressing issues, indicating potential improvements in customer service.
  • NL
    Noe Lemus
    Nov 17, 2025
    5.0
    This restaurant makes me feel like I’ve born in Texas with the food the attention and actually my collectible 75 years cup, Whataburger I wish u in my country 🤟
  • DH
    Daisy Hurtado
    Nov 14, 2025
    5.0
    Visited the Allen, Tx Whataburger today and had an amazing experience. The Patty Melt was hot, fresh, and delicious, exceeding my expectations for fast food. The staff was incredibly friendly and made sure my order was perfect. 10/10, will definitely be back!
  • MF
    Mark Fox
    Nov 1, 2025
    5.0
    Decent food, has changed over time since new ownership. Don't eat here as often as some things like the sausage mess with my stomach and never use to. Don't like the fact that they've taken down the In God We Trust and God Bless America signs that use to be proudly displayed in the windows on both sides of the building, another change from the new ownership, they're out of Chicago so I guess I shouldn't expect anything less. The wait has always been an issue.
  • FJ
    Fannymae Johnson
    Oct 28, 2025
    5.0
    I'm from Detroit and we don't have these but by gosh I wish we did. Great first impression. 👍🏾 Huge burger great taste and the prickly pear drink was different and very good.
  • FB
    Freakbobtoelicker Bob
    Oct 16, 2025
    2.0
    They got my order wrong. Basically every time I go there my order is wrong, and it took almost 7 minutes to get my food! The workers are pretty nice when I go there, and always give me a few extra napkins. And whenever I go inside to eat I always get this horrible smell and in the bathrooms it's even worse, it smells like rotten fish. The bathrooms have so much mold it's disgusting!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 388 E Stacy Rd, Allen, TX?

This Whataburger location is open 24 hours a day, 7 days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.