Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
343 reviews
5 stars
118
4 stars
64
3 stars
32
2 stars
25
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold, stale, or improperly prepared items.
Kiosk Experience
The reliance on kiosks for ordering was criticized for being impersonal and causing confusion, with some customers preferring traditional ordering methods.
Cleanliness
The restaurant's cleanliness received mixed feedback, with some noting it was clean while others reported unsanitary conditions.
- TYTracy Young4 days ago1.0Will not go to this Wendy's again because the manager at this location is rude to customers
- JJJustinDec 31, 20255.0I have been to this location many times. This is one of the few fast food locations specifically Wendy's, that when I order online and pull up to the window, I dont have to check on my order at all. The staff is always super friendly and the management here is amazing. I would highly recommend this location to anyone.
- KSKayDee SDec 20, 20255.0We had a large order and when recited it was correct, the young man was courteous and professional. The food was to be expected.
- GAGary AllingDec 18, 20255.0This is a nice clean restaurant and the food was very fresh.
- KWKara WellsDec 9, 20252.0Made the frostys that we got half full, with none of the usual toppings... and frostys are already small as it is.. so purchased two mediums and neither one was even filled all of the way.. very disappointed.
Frequently Asked Questions About Wendy's
Is West Stacy Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on West Stacy Road?
The drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does the West Stacy Road Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I place an order online or through an app for this Wendy's?
You can order via the Wendy's mobile app or their website at order.wendys.com. The app is available on the Apple App Store.
What payment options are accepted at Wendy's on West Stacy Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available for the Wendy's at 853 W Stacy Rd, Allen, TX?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com to check if delivery is available at your address.
How do I contact the West Stacy Road Wendy's for questions or feedback?
You can call the location at (469) 656-3953, use the live chat on their Contact page, or call 888-624-8140 for customer care.
Are there other fast food or burger restaurants near Wendy's on West Stacy Road?
Yes, nearby options include another Wendy's, Liberty Burger, McDonald's, Burger King, and Taco Bell, offering customers variety in fast food choices close by.
What nearby places can I visit after dining at Wendy's on West Stacy Road?
Nearby you can visit Original ChopShop for healthy meals, The Blue Fish for seafood, or Outback Steakhouse for steak dining experiences.
Are there nearby places to grab a coffee near Wendy’s at 853 W Stacy Rd?
Yes, there are Starbucks locations nearby where you can enjoy coffee before or after your Wendy's visit.
Are there services like a barbershop or a bank near Wendy's on West Stacy Road?
Yes, Floyd’s 99 Barbershop and PNC Bank are close by, providing convenient grooming and banking services near Wendy's.