Wendy's

3.7
977 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
601 W Mcdermott Drive, Allen, TX
75013, United States

Hours

Reviews

3.7
977 reviews
5 stars
425
4 stars
228
3 stars
119
2 stars
55
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and slow service.

Food Freshness

While many customers enjoyed fresh and hot food, several reviews mentioned receiving cold or improperly prepared items.

Cleanliness

There are complaints about the cleanliness of the restaurant, particularly in the dining area and restrooms.

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
  • AB
    ABS (boo-jan)
    Dec 22, 2025
    5.0
    Nice visit
  • BH
    Brian Hiatt
    Dec 21, 2025
    5.0
    Nicely run Wendy’s. My orders are always correct and food fresh
  • OE
    O E
    Dec 11, 2025
    5.0
    12/11/2025 @ 4:30pm- 5pm. We came in AFTER 3pm, and had a GREAT experience. Mercy was working behind the counter and the ladies in the kitchen were very sweet and kind. They immediately had someone at the register to take our order, Mercy repeated it back to make sure she had it correct. Our food came out promptly within 3 min. The young ladies were very sweet, even complimenting my daughter, telling her she had a really cool hair style. The food was delicious, the burger, wrap and chili hit the spot! Thank you so much for the great experience! We absolutel will come back to this location.
  • JB
    Jack Bristo
    Dec 8, 2025
    4.0
    This place always just looks dirty. Some of the staff are friendly, and one manager there makes me feel like I'm not welcome every time I go to eat. They always cook my food fresh though, so I can't complain much.
  • AL
    Augustine Lisai
    Dec 7, 2025
    5.0
    It's very refreshing to be welcomed in courteous greeting for lunch as soon as we entered the clean mopped dining area. The front counter cashier friendly & helpful in menu options order taking & brought our purchased meal to our table when freshly made to serve. Restocked napkins, lids, straws & condiments. Bathrooms clean restocked hand soap & or sanitizer, toilet paper etc. This Location gave us quality products & service to keep us repeating loyalty patrons. Great staff!

Frequently Asked Questions About Wendy's

Is Allen Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru at Wendy's in Allen, TX?

The drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.