Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
970 reviews
5 stars
420
4 stars
226
3 stars
119
2 stars
55
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and slow responses.
Food Freshness
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or stale items.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Several customers noted unsanitary conditions, particularly in restrooms and overall cleanliness of the establishment.
Staff Training
There were complaints about staff not understanding orders and lacking proper training, leading to poor customer interactions.
- GJGuillermo JuarezNov 4, 20255.0Aida is amazing! She took my order today and I wasn’t entirely sure on what to eat; instead of staying silent or rushing me, she listed out the menu items and possible combinations which led me to the perfect order. She was very patient with and friendly, attentive, & helpful to everyone who walked in. Aside from that, I also noticed she is bilingual (spanish) which is a great help/confidence booster to anyone who may not speak English. Overall, I had a 10/10 experience thanks to Aida!
- JJJordanOct 30, 20255.0ELSA is the sweetest lady I’ve ever met! I usually roll around to Wendy’s at 11:30-11:45 pretty close to closing due to my work schedule and she takes such good care of me EVERY TIME!! I love her so much! She makes my night every time!
- ASAadi SajinOct 13, 20255.0Upon my recent visit to this lovely establishment, I was agreeably astonished at the wonderful service. The fabled square patty along with its soft yet firm bun was of such flavor and succulence, for a fleeting moment, I was in heaven. I shall return once again
- CLChris L.Oct 12, 20251.0The behind the counter worker was so rude. We ordered about $70 of food to go and she wants to huff and puff and acted like we’re an inconvenience asking questions about menu items that are literally listed no where. Then we asked for a drink carrier and a bag to carry our food… it’s for 7 people of course we need help carrying all this stuff. The Coke Freestyle machine tastes awful, mixture is not right. Asked to try the new signature sauce and she tells me 50 cents, little does she know it will cost Wendy’s significantly more than 50 cents just to run my card. Don’t hire such crappy miserable people, they’re running customers away.
- AQAidan QuaintanceOct 5, 20251.0Gotten mayo on 2 burgers twice in a row when I specifically asked FOR NO MAYO burger wasn’t hot meat was like eating carpet but slightly better than eating drywall and service was slower than snail on lithium And the people that work there really could not care less what they are serving tastes like. I would rather eat the paper out of my shredder than eat here.
Frequently Asked Questions About Wendy's
Is Allen Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Allen, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Allen, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 468-1758.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Allen Wendy’s serve breakfast?
Yes, this Wendy’s location in Allen, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's in Allen, TX?
The drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does the Wendy's at 601 W Mcdermott Drive serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Is delivery available for Wendy's in Allen, TX?
Delivery may be available near you. Check via the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
How can I contact Wendy's in Allen, TX for questions or feedback?
You can call the location directly at (972) 468-1758 or reach Customer Care via their website contact page or phone at 888-624-8140.
Are there any nearby fast food options around Wendy's at 601 W Mcdermott Drive?
Yes, nearby fast food restaurants include Wingstop, Taco Bell, Panda Express, and Firehouse Subs, which offer a variety of dining choices within walking or short driving distance.
What convenience stores and gas stations are near Wendy's in Allen, TX?
Nearby convenience stores and gas stations include 7-Eleven, Lone Star Food Stores, Shell, and Exxon & Mobil Stations, convenient for fueling or quick shopping before or after your meal.
Are there any health and beauty services close to Wendy's on W Mcdermott Drive?
Yes, nearby health and beauty services include Lan Reflex Massage & Therapy, Injectorbo medical spa, Hair By Hanna salon, and Allen Dentistry.