Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1809 E. Bethany Dr. in Allen. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently praised the food quality, noting it was fresh, hot, and delicious, with some claiming it was the best they've had at Taco Bell.
Customer Service
Service quality was mixed; while some staff were noted for being friendly and helpful, others were described as rude and unprofessional, leading to negative experiences.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect modifications, causing frustration among customers.
Speed of Service
Customers reported long wait times, particularly in the drive-thru, with some experiencing delays even with mobile orders.
Cleanliness
The restaurant was generally described as clean, contributing positively to the dining experience.
JJ
JonHatesStarWars
2 days ago
3.0
This Taco Bell is a unique location because of how great the food is but how terrible the service is. This Taco Bell's food is far superior to any other Taco Bell restaurant in the city. When you get food from this Taco Bell the food is fresh, it's piping hot, and it's delicious. In fact the quality of the food at this particular restaurant is why I keep coming back to it. And this is despite the poor customer service which seems to be an issue every time I come to the restaurant. The young lady who works the drive-thru is often quite rude and looks like she doesn't want to be there. And she's quite rude to customers as well. She frequently looks miserable and that type of attitude rubs off on to customers. There's also a young man that's often working to drive through and he too is not very happy or personable. The art of customer service at this particular Taco Bell is lost. And while they often get the orders correct, they also often forget portions of your orders meaning you have to go back inside or through the drive-thru again to get the items you've already purchased. If they were able to increase customer relations and customer service to the same level as their food this would be the perfect Taco Bell.
JE
Jody English
Dec 9, 2025
4.0
First visit ordered through app...Food was fine and on time 👍
SM
Star Marto
Nov 30, 2025
5.0
We placed a door dash order late and we messed up on one of our items. I called to have it fixed and a guy named scott hooked us up. Thanks scott! Your the man!
AF
Adam Fakhari
Nov 25, 2025
1.0
Went inside to to order and waited at the register for 5 minutes. No one came to take my order, too busy serving all of the drive through customers.
TS
Tanmayi Sharma
Oct 28, 2025
5.0
I have been eating Chalupas in tacobell all my life but this particular location gave me the best black bean chalupa I ever had !!