Brand Certified
Subway
2.7(148 reviews)
Certified by Subway • Mar 01, 2026
Business Details
977 State Highway 121, Allen, TX
75013, United States
Certified by Subway • Mar 01, 2026
(214) 383-9501
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Allen Subway® Restaurant at 977 State Highway 121 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
2.7
148 reviews
5 stars
38
4 stars
19
3 stars
14
2 stars
10
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong ingredients.
Staff Training
Several reviews indicated a lack of training among staff, leading to mistakes and poor service.
Cleanliness
Customers frequently mentioned unclean conditions in the restaurant and bathrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about portion sizes and freshness.
- RRRado2 days ago1.0The employee could not speak any English and didn’t know how to take my order. Very sad.
- GRGabriela Felix Ruano6 days ago1.0Decepcionante la atención por parte de la empleada encargada. Fuimos con mi familia un jueves 7pm y no se le entendía nada a la persona cuando nos preguntaba el tipo de pan, ingredientes, etc. Nos trató mal y preparo los sandwiches de una forma rápida y con mala gana, literalmente lanzando los ingredientes en el pan. Subway no merece este tipo de trabajadores en sus locales, hacen quedar mal a la marca.
- ARAntonio Aguirre Rojas6 days ago1.0One of the worst experiences. The girl just talk by herself. I ask if she could repeat what she was saying the she started to knock the oven really hard. That is not the people that Subway need in their stores.
- VVVOLTBEXJan 31, 20265.0I went yesterday during my lunch break and Kassandra got my order right away, She’s is very efficient, friendly worker and positive attitude made my experience enjoyable At the restaurant I highly recommended this location , I would go back !!!
- CKchiranjeevi karkollaDec 2, 20251.0The old lady who works here is extremely arrogant and service is awful
Frequently Asked Questions About Subway
What are the operating hours of Subway at 977 State Highway 121 in Allen, TX?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway at Retail Shops at Star Creek offer catering services?
Yes, Subway offers catering services and can help with your catering needs.
Can I order Subway for delivery or pickup at this location?
Yes, you can order for in-store pickup, curbside pickup, or delivery at this Subway location.
What meal times does Subway serve at this location?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway location have dine-in seating?
Yes, this Subway restaurant serves dine-in customers.
Where is Subway located in Allen, TX?
Subway is located at 977 State Highway 121, Retail Shops at Star Creek, Allen, TX 75013.
Are there any nearby places to grab desserts or snacks after visiting Subway?
Yes, Tiff's Treats bakery and Coconut Cup Froyo frozen yogurt shop are nearby for desserts or snacks.
What nearby health and wellness services can I visit near Subway?
Nearby options include MINT Dentistry, Brush 365, Palm Beach Tan, Season Spa, and Laser Beauty Medical Spa.
Is there a nearby coffee shop where I can relax before or after my meal at Subway?
Yes, With Milk coffee shop is nearby where you can enjoy coffee or smoothies.
How can I place an order online for Subway at this location?
You can order online quickly and easily via their menu website: https://subway.com/en-us/restaurant/41813-0/menu
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