Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Allen, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 707 E. Main for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
775 reviews
5 stars
378
4 stars
204
3 stars
91
2 stars
29
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude service and poor handling of issues.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Food quality is inconsistent, with some customers praising specific items while others report poor taste and issues with freshness.
Wait Times
Customers frequently mention long wait times for service, especially during busy hours or when using the app.
Overall Experience
While some customers have positive experiences, many express disappointment and frustration, indicating a need for improvement in service and food quality.
- TSTina SmallwoodNov 12, 20255.0Old fashion drive-up with carhop service but modern customer service and great food.
- JJJayleeOct 19, 20251.0I arrived at 11:50 (they close at 12) and all I wanted was a blue raspberry slushie with nerds. The guy in the window kept making eye contact with us and when we clicked the button no one answered, you guys aren’t even closed yet you should still be taking orders
- JHJustin HornOct 1, 20251.0Horrible customer service. You're treated as an inconvenience by the car hoppers.
- COChristopher OlveraSep 19, 20255.0The car hop was friendly and beautiful
- KHKayla HathawaySep 12, 20253.0I came on my lunch brake. I ordered a double cheeseburger with ONLY meat, cheese, ketchup and mustard. When I got my order it have EVERYTHING on it. I pushed the button and nicely told the girl that my order was wrong (wasn't upset I know mistakes happen). She came out to get my burger back and came back about 5 minutes later. Yalll let me tell you the disrespect that they did. I go to start eating the cheeseburger and it tastes funny as in the flavor was off. What they did was take it back in and pull all the stuff off and hand it back to be because you know the onion tomatoes pickles and lettuce I'll have juices in them therefore when you put it on the burger the juice seeps into the bun and the burger so you can taste the different. I wasn't happy didn't really like it but had to eat it because I don't have time to fight and wait on them to remake it now because I have to get back to work. I work long days in Hospice. I used to work and the food industry before I became a CNA and I know that when you mess up on an order as mistakes happen you're supposed to throw it away and remake it. None of these people up here that were working knew if I had an allergy to something or allergic to something luckily I did not or do not but however if it was somebody that did they would have been held responsible for that they're the reason why people ask their order certain way