Business Details
About
Fast Food Restaurant
Welcome to Portillo’s at 1955 Central Express Parkway! Dive into the authentic taste of Chicago Street food at our Southwest Garage themed restaurant, just 1.0 mile, 2.3 miles, 3.8 miles from The Village at Allen, Eagle Stadium, Celebration Park. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
991 reviews
5 stars
582
4 stars
172
3 stars
85
2 stars
57
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with food quality, with some praising the Italian beef and hot dogs, while others reported bland or poorly prepared dishes.
Service Issues
Many reviews highlighted slow service and order inaccuracies, with some customers expressing disappointment in staff attentiveness.
Atmosphere
The restaurant's decor and cleanliness received positive remarks, contributing to a pleasant dining environment.
Employee Treatment
Several customers expressed concern over the treatment of employees, particularly those working outside in extreme weather conditions.
Overall Experience
While some customers enjoyed their meals and planned to return, others indicated they would not revisit due to food or service issues.
- SCSteve Collison1 day ago3.0Sorry, I can't really see what all the hipe is all about. The hamburgers are so so, but the hot dogs is where it's at, not bad.
- MMMira795 days ago5.0It's as yummy as the ones in the Chicago region. If you were a former Illinois person like me, you will enjoy the wonderful taste of there Italian Beef sandwiches and don't forget there awesome chocolate cake.
- JAJesus AldapeDec 29, 20255.0Love the Italian beef sandwich. I went in because they advertised on Tubi a promo to get 5 off the sandwich I'm talking about. Yet there is a trick to this promo it only works one time!!! They keep advertising the promo but with the same code. Maybe they should put different promos to advertise different products. I think the marketing manager must be new.
- HHHoneyDec 28, 20252.0The hot dog casing was so tough I had to spit it out. I asked for mustard on my chili dog and they put so much on the top not even in it, that I couldn't eat it. Not for me.
- AJAl JonesDec 20, 20251.0I am a person who like to try new restauramts arounf the DFW area, I wemt here few hours back, honeslty the floros is... WAIT A MINUTE! WHAT FLAVOR? Yeah! There is no flavor on the #1, awful plain food and the only thing that tasted good was the jalapeños and the mustard, I also had me an Italian Style hot-dog with french bread, Men... what an awful hotdog as well. I love street food and I DO NOT recommend this place, this is a fancy place where to go but nothing more. I still prefer the REAL FLAVOR HOT-DOGS at Home depot at Forest Ln amd 75, Home depot nearby Lemmon Av and Forest and Josey Ln ((NOBODY IS PAYING ME FOR ADVERTISING)) Thos place (Portillos) is a place where I mever comeback.
Frequently Asked Questions About Portillo's Allen
What are the regular opening hours for Portillo's Allen?
Portillo's Allen is open daily from 10:00 AM to 10:30 PM on most days, with extended hours until 11:00 PM on Fridays and Saturdays.
Does Portillo's Allen offer drive-through service?
Yes, Portillo's Allen has a drive-through that operates during the same hours as the restaurant.
What is the address of Portillo's Allen?
Portillo's Allen is located at 1955 Central Expressway, Allen, TX 75013, US.
Is there parking available at Portillo's Allen?
Yes, there is free parking available including free lot and street parking; however, there is no valet parking.
Does Portillo's Allen accommodate children?
Yes, the restaurant welcomes children with a children's menu, high chairs, and a family-friendly atmosphere.
Does Portillo's Allen serve alcohol?
Portillo's Allen serves beer but does not serve wine; alcohol is available.
What types of payment are accepted at Portillo's Allen?
The restaurant accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Can I order food online or through an app for Portillo's Allen?
Yes, you can order Portillo's Allen food through their website order portal or via their Android and iOS apps.
Which nearby attractions can I visit before or after dining at Portillo's Allen?
Nearby attractions include The Village at Allen, Eagle Stadium, and Celebration Park, ideal for family outings before or after your meal.
What nearby dining options are available near Portillo's Allen?
Nearby dining options include Lupe Tortilla for Tex-Mex cuisine, Outback Steakhouse for steak, and Crumbl - Allen for desserts and pastries.
How can I find Portillo's Allen using public transit or local landmarks?
Portillo's Allen is located on Central Expressway near landmarks such as Starbucks and Ideal Dental North Allen, which can help guide visitors.