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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Allen is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some meals being cold, bland, or poorly prepared.
Service Issues
Many reviews highlighted problems with order accuracy and slow service, leading to customer dissatisfaction.
Positive Staff Interactions
Several customers praised the friendly and helpful staff, noting exceptional service experiences.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall experience.
Value for Money
Customers expressed mixed feelings about the value of the food, with some feeling it was overpriced for the quality received.
SK
Sun Young Kim
Oct 30, 2025
2.0
I used to love Panera. It always had a comfortable atmosphere, warm service, and delicious food and coffee. But when I visited Panera again after a long time, it was completely different. The food was cold, the service was indifferent, and the coffee cups were completely gone from the outside area, and I had to specifically ask for one from the kitchen to finally get one. It's no longer the restaurant I want to visit again to relive those good memories.
MI
Moe Iqbal
Oct 26, 2025
1.0
We were order #6051716003907638 and we have always ordered from here. But for one of the items I specifically said no cheese because my daughter cannot have cheese. However when we opened the order at home, the bagel which I had ordered for her, had cheese in it. This is bad service as they can’t read instructions.
PM
Penelope McCloskey
Oct 23, 2025
1.0
No chicken noodle soup. Out of majority of their menue items. Very disappointed since this is the closest Panera
JR
Jeffery Ross
Oct 15, 2025
5.0
Food was good and hot even though it was delivered.
RK
Rose Kamanga
Oct 5, 2025
3.0
I like Panera Bread. And usually I don’t have any qualms about how they make my food or service. But today the service was lackluster, and my sandwich just got slapped together the sauce was slobbered all over made my bread soggy(didn’t like that). It was a very meeehhh experience to say the least.