Many customers praised the attentive and friendly service from various servers, particularly highlighting individuals like Aiden, Kylar, and Connor.
Food Consistency
While many enjoyed the food, there were several complaints about the preparation of steaks, with some customers receiving improperly cooked or overly salty dishes.
Cleanliness and Atmosphere
The restaurant was frequently noted for its cleanliness and inviting atmosphere, contributing positively to the dining experience.
Management Issues
Some reviews indicated concerns about management and kitchen staff efficiency, particularly during busy times, leading to longer wait times and food quality issues.
LM
Lori McCormick
4 days ago
5.0
Diamond our waitress is a real gem. I was with my daughter who just got released from ER -(w no help😩) for suicidal thoughts. She has been homeless for 7 mos, it was our first meeting. Food is nourishing to the soul and Diamond was my angel. God Bless her.
MB
Matt Bell
4 days ago
5.0
I’ve been meaning to write this for quite some time. We had a few great experiences at Outback Steakhouse in the last four months. Not only were we blown away by the consistency of the menu, but also the quality of the service, and the incredible attitude of their staff (& management)!
Outback has always represented great value, in my mind. When you go there, you should not expect a steak like you might get at Bob’s Chophouse. However, their quality has been consistently good ever since the first time I went to Outback when I was 18 years old back in the 90s. Yes that means I’m old… But it also means that I’ve been to Outback Steakhouses in several states and the consistency is always there. From their blooming onion, to their Alice Springs chicken, to their wings, it’s consistently good wherever you experience it.
But at this specific location in Allen, TX, we had that consistency we love and a 1990s experience from our server.
I don’t know how their training is done, but the last three times we’ve gone there our waiter or waitress has been awesome. Not only have they been positive and attentive, but on every visit we’ve been visited by a manager with an incredibly friendly attitude and a smile on their face. The employees and management seemed like they like to work there, and they enjoy having customers in, believe it or not. In today’s times, this makes all the difference to me.
I’ve been out to eat more times than I can count since 2020 where I feel like I am a burden to the server, to the restaurant and to the management. Then I get an astonishingly high bill to go along with my plate of utter disappointment. It’s sad. But not at this Outback. They entire staff makes you feel welcomed and the staff has a great attitude.
I now know, that it comes from their management. Of the 3 visits we had, the same manager came over twice and asked us how things were. She was positive, pleasant and smiled as though she was pleased we came in. On the 3rd visit, a different manager came by and was the same (although not as bubbly as the other manager because that might be impossible).
I love to feel like people appreciate their job and value good clients.
CC
Christy
Jan 4, 2026
1.0
Ordered a Victoria’s center cut filet medium well. Cut off an edge of the steak to eat. The I cut into then middle and was looks like medium rare.
I asked them to make another medium, they put the same steak on the grill and gave it back to me nearly well done, not medium well. Why would they put a steak I touched and cut off of back on the grill??? Very unprofessional and unsanitary!
This is not a good Outback Streakhouse!
LL
Luke
Jan 1, 2026
5.0
This establishment really exceeded our expectations. Our server, Aiden, was exceptional and patient; he really made this New Year’s dinner special. Chris and Ryan were pleasant and helpful as well. It was our first time EVER at this location, and I can say we were impressed. We can’t explain it, but just know this Outback is THE BEST!
JT
JULIE TRINH
Dec 20, 2025
1.0
⭐ 1 Star – Health & Safety Concern
I was served a sharp, chipped teacup, which might cut my lips, which is a basic safety issue. When I showed my waitress and asked for a different cup, I was told that all of their cups were chipped.
It’s concerning that a dine-in restaurant would not have a single intact cup available. This raises clear health and safety concerns.
Especially around the holidays, I expect staff to be more pleasant, attentive, and accommodating.
It was a disappointing experience.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the happy hour timings at Outback Steakhouse in Allen?
Happy hour is available daily from 4:00 PM to 6:00 PM.
What are the regular operating hours of Outback Steakhouse, Allen?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Allen offer gluten-free menu options?
Yes, several gluten-free items are available. You can view the gluten-free menu online.
What payment methods are accepted at Outback Steakhouse?
They accept American Express, Visa, Mastercard, and cash payments.
Is Outback Steakhouse in Allen a black-owned business?
Yes, this Outback Steakhouse location is a black-owned business.
What type of attire is recommended when visiting Outback Steakhouse in Allen?
Casual attire is appropriate when dining here.
How can I place an order for pickup or delivery from Outback Steakhouse Allen?
You can order for in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery through their online ordering system.
What other dining options are near Outback Steakhouse in Allen?
Nearby options include Chipotle Mexican Grill, Starbucks, Jamba, The Blue Fish seafood restaurant, Wendy's, Original ChopShop, New York Pizza & Pints, MOD Pizza, Liberty Burger, and Portillo's.
Are there any medical or dental services near Outback Steakhouse in Allen?
Yes, Ideal Dental North Allen, Ideal Smiles, Total Men's Primary Care, and Veterinary Emergency Group are nearby if you need medical or dental care.
What nearby amenities could I visit along with dining at Outback Steakhouse in Allen?
You can visit places like Floyd's 99 Barbershop for grooming, PNC bank for financial services, 7-Eleven convenience store, SKECHERS Factory Outlet for shopping, Aura Nail Salon for beauty services, and Petbar Boutique for pet needs.