Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of accountability for mistakes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers praising hot and fresh meals, while others complained about cold or poorly prepared food.
Cleanliness
The location was noted for being clean and well-maintained, particularly the play area for children.
Staff Performance
One employee, Matthew, received multiple commendations for excellent service, contrasting with the overall negative feedback about other staff.
JB
Josh Blackwood
6 days ago
4.0
This McDonald's was one of the best ones I have been too! The fries were hot and crispy and the burger was good compared to recent McDonald's I have been too! Service was fast and employees were friendly! Definitely would recommend this location!
KO
Kendi Olmsted
Feb 12, 2026
1.0
I ordered a #8 Bacon Bagel, No Cheese, No Butter, No Butter Sauce, Crispy Bacon. I received a Bacon and Egg Biscuit. I drove all the way back up and went back through the drive thru. They said to pull forward and they would fix it. "No apology"! After waiting another 10 min the Manager came out carry a coffee asking if I had order one I said no, that I have been waiting on a Bagel sandwich that they had given me a biscuit instead. The manager went back in and finally came back with the correct on 5 min later. I asked how I could prevent this from future orders and he said "someone else must have gotten your order and to have a good day". Still "no apology!" As a side note, the mistake was made in the kitchen not the lame excuse that someone had gotten my order because the order reciept attached to the bag was exactly what I had ordered. I told the manager as he walked off that this type of service is unacceptable and he responded. "Have a good day!"
JF
John Fitzgerald
Feb 7, 2026
5.0
Never had a bad experience, manager always helps fix my order and honestly just a good time every time im there.
BH
billy hale
Jan 21, 2026
5.0
Always eat here, very nice place to eat at. Order is always correct, and tastes amazing. Matthew, specifically, was awesome at the drive through, very personable, and hard working. We need more people like this, for real. Thank you guys!!
RB
Ryan Bautista
Jan 20, 2026
1.0
Around 11:40pm I order bacon double quarter pounder large meal with hot mocha with extra pumps of caramel and French vanilla. When we pulled up to the second window they gave us a mocha frappe and we told the guy that we ordered a hot mocha and he said yes twice and I told him again and he said yes again. Seems like the guy didn’t know a lot of English and didn’t know what he was doing. The fries were cold and the buns of my burger was very oil and the burger is cold.
Update: ate the food the fries and burger were bland and not warm. The buns were so oily when I squeezed the bun more of the oil came out and part of the bottom bun started to fall off because it was that oily.
What are the opening hours for McDonald's at 370 E Stacy Rd, Allen, TX?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides delivery services every day from 5:00 AM to 12:00 AM, including same-day and no-contact delivery options.
Can I use the drive-thru at this McDonald's location?
Yes, the drive-thru is open daily from 5:00 AM to 12:00 AM.
What payment options are accepted at the McDonald's on E Stacy Rd?
The location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from McDonald's?
Yes, you can use the McDonald's App available on Apple App Store and Google Play Store for mobile ordering and offers.
What services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
What is the general price range at this McDonald's restaurant?
The price range is considered economical (ONE).
Which fast food restaurants are nearby this McDonald's location?
Nearby fast food options include Taco Bell, Chick-fil-A Stacy Road FSU, Panda Express, El Pollo Loco, Raising Cane's, Pie Five Pizza Co., Whataburger, and Jack in the Box.
What nearby dining options are available around McDonald's at 370 E Stacy Rd, Allen?
In addition to McDonald's, nearby dining options include Wild Salsa for Mexican cuisine, Cheddar's Scratch Kitchen for American southern fare, Neon Cactus for Mexican and salad bar choices, and Zoës Kitchen for Mediterranean dishes.
Are there other amenities or stores near this McDonald's?
Yes, nearby amenities include Origin Bank, Macy's department store, Rally House for sportswear, The Flower Pot florist, several insurance agencies, Ocean Blue Car Wash, The Salon By Instyle Fairview Tx beauty salon, Old Navy clothing store, and Sephora inside JCPenney.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: