McDonald's

3.7
1427 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
370 E Stacy Rd, Allen, TX
75002, United States

Hours

Reviews

3.7
1,427 reviews
5 stars
593
4 stars
319
3 stars
185
2 stars
102
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness and attentiveness, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; while some customers enjoyed hot and fresh meals, others received cold or poorly prepared food.

Cleanliness

Some customers noted cleanliness and organization, while others reported unsanitary conditions.

Staff Attitude

Staff attitude varies significantly, with some customers experiencing friendly service and others encountering rudeness and indifference.
  • NN
    neilyana_official
    Nov 11, 2025
    4.0
    ALWAYS forgets to put sauce in the bag
  • RR
    ra3ed1985
    Nov 10, 2025
    2.0
    When I visit McDonald's to enjoy a meal, I should expect to enjoy the whole experience. Today Nov 10th around 8:30pm, i took my kids for dinner, we ordered 3 meals with coca cola fountain drink. THE COCA-COLA IN THE FOUNTAIN DRINK WAS FLAT NOT A SODA DRINK AT ALL, HOT, AND TASTE HORRIBLE, one of the staff told me its like that since yesterday!!! Is that possible???? I enjoy my food with my drink but I was not happy at all with this visit. I asked on of the staff, and she got me a drink from the machine for the drive thru. Guys your machine inside your resturant and I'm paying for it, at least let me know that there is an issue with the machine before I buy it as to decide to continue my order or not!!!
  • AD
    Animesh D
    Nov 2, 2025
    5.0
    We ordered via mobile and the order was prepared on time accurately. The drive thru is fast and the overall atmosphere is okay. There’s a children’s play area inside the restaurant. Ample seating arrangements and parking available at this McDonald’s.
  • DG
    Deon Green
    Nov 2, 2025
    3.0
    If I order through the app from the monopoly menu then shouldn’t I receive monopoly pieces. I’ve come here twice with a mobile order with items from the monopoly menu and I’ve yet to receive any monopoly pieces
  • AC
    Austin Coufal
    Oct 22, 2025
    2.0
    You will not get greeted, they will send you to a kiosk to order. I was in there waiting on my order (it was a big order for a group breakfast) I did not hear anything from anyone there until someone called my number. The kiosk didn’t print a receipt and I had to ask for one many times, trying to get enough jelly for the number of biscuits ordered was a task on its own. Absolutely no customer service whatsoever

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 370 E Stacy Rd, Allen, TX?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery services every day from 5:00 AM to 12:00 AM, including same-day and no-contact delivery options.