H-E-B

4.6
1979 reviews

About

Grocery StoreSupermarketGrocery Delivery Service
Your Allen H-E-B is located at the northwest corner of Exchange Parkway and State Highway 5 (Greenville Avenue) in Allen, across the street from Allen High School. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your Allen H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, True Texas BBQ, scratch bakery, Blooms floral shop, and much more. See you soon!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
575 E Exchange Pkwy, Allen, TX
75002, United States

Hours

Reviews

4.6
1,979 reviews
5 stars
1,547
4 stars
240
3 stars
75
2 stars
30
1 star
87

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the extensive selection of products, including fresh produce and unique items.

Customer Service

Feedback on customer service is mixed; while some praise friendly staff, others report rude interactions and poor service.

Store Conditions

The store is often described as clean and organized, but some customers find it crowded and difficult to navigate.

Pricing

Prices are generally considered reasonable, though some customers feel certain items are overpriced.

Curbside Experience

Curbside pickup has received negative feedback due to long wait times and poor management of orders.
  • TS
    Talha Sayed
    3 days ago
    1.0
    I visited the store twice last week and on both occasions there was a strong and unpleasant odor immediately upon entering. In addition many of the blackberry packages available for sale were already spoiled. This is concerning from both a freshness and hygiene standpoint.
  • JS
    Jennifer Salazar
    Dec 6, 2025
    5.0
    HEB basically has premium groceries but if you’re lucky with them your produce dont do curbside. It’s not h-E-B’s fault. I just think that kids nowadays don’t know how to pick groceries.
  • MM
    Michael
    Dec 4, 2025
    2.0
    I took a photo of the razors to send to my wife because I wasn’t sure which one to get. An employee (possibly manager) approached me aggressively asking if I needed help. After saying “no thanks” he said “don’t take pictures in my store” if this is a store policy I understand, but I was not aware before this incident. How this employee handled the situation was incredibly unprofessional. I didn’t catch his name, hotheaded little dude though needs to be kept on a leash.
  • SB
    Sam Blumen
    Nov 26, 2025
    3.0
    H-E-B has a rather extensive collection of products. There’s a great deal of depth as well as quantity and quality. The prices are OK but not great. Some of the labeling is a bit misleading, particularly when it comes to fruits and vegetables. It’s really easy to pay more than you think you’re going to because of the way things are labeled. The store itself is a bit of a zoo or circus if you will. A lot of people. The store can be a bit intimidating. We got what we needed and left.
  • AI
    Amogh Iyer
    Nov 26, 2025
    1.0
    This branch is terrible. They never have tortillas available ready for pickup. We are practicing Hindus and thus we are vegetarian, however the employee staff is not courteous enough to double check samples when asked if they are vegetarian. We ended up eating HEB’s Creole sauce that contained rendered chicken fat, and the employee serving these samples was unaware that this ingredient even existed in the pasta. This is a disgusting amount of negligence and I am not happy with this branch.

Frequently Asked Questions About H-E-B

When will this H-E-B be opening?

The grand opening of your H-E-B Allen is scheduled for 6 a.m. on 10/4/23!

When is the grand opening of H-E-B Allen?

The grand opening is scheduled for 6 a.m. on October 4, 2023.