Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
536 reviews
5 stars
227
4 stars
79
3 stars
35
2 stars
31
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the bagels, others complained about stale or improperly cooked food, including cold bagels and burnt coffee.
Cleanliness
Several reviews mentioned concerns about cleanliness and hygiene practices among staff.
Atmosphere
The overall atmosphere was described as unfriendly and unwelcoming, with staff often appearing disinterested or rude.
- PGParr GreenNov 4, 20252.0The gentleman was great when checking me out. The lady threw me my order and didnt even toast it
- RMRonald MenjivarOct 26, 20251.0I went to buy a bagel today and the store manager took my order but never processed and when I asked her after 10 minutes her answer in a rude way was 2 minutes and walked away and I waited for 10 more minutes until a young man that was making the food approached to me and asked me for my order because I was the only one at the store and he noticed the manager never placed it and the Manager went ballistic to this young man and the other lady making the food while she was doing nothing, she start talking nasty to the employees that helped me and did her job her attitude was disgusting and beyond disrespectful to the people who helped me and took care of me, definitely not professional at all and not a place I will recommend to someone and the place wasn’t busy at all so no explanation or an apology for her lack of care. I feel bad for the lady and the young man who has to deal with her disrespect, don’t do that in front of customers!
- AAAnwar AliOct 3, 20251.0Bough bagels , owner put dozen bagels in one paper bag . Owner doesn’t care about the atmosphere. Laughing loudly with employees. Bad experience.
- RGRandy GonzalesSep 23, 20254.0My cinnamon raisins bagels were fresh and had plenty of raisins. The two Spanish ladies very sweet
- CLCindy LeeAug 31, 20251.0If I could give this place a zero or negative star, I would as this location doesn’t even deserve a single star. This is the worst location ever and we are disappointed every single time we visit. Today we went to pick up our online order and they refused to give us the order as placed. They put random bagels in our order and then refused to slice our bagels (which we had requested through our online order and repeated in person at the store). They claimed the slicer was broken as they were using it right in front of me. This location should be inspected for proper management and customer service. Truly an unacceptable experience every visit.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels at 790 W Exchange Pkwy, Allen, TX?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.
Does Einstein Bros. Bagels offer in-store pickup for orders?
Yes, in-store pickup is available for customers at Einstein Bros. Bagels.
Can I order breakfast and lunch items online at this Einstein Bros. Bagels location?
Yes, you can order breakfast and lunch items online through their order website.
What payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels provide catering services?
Yes, catering services for breakfast and lunch groups are available.
Is there seating available for dine-in customers at Einstein Bros. Bagels?
Yes, the location offers dine-in services with seating available.
Are there parking options available at Einstein Bros. Bagels?
Yes, there is free street parking as well as free parking lot availability.
Which nearby dining options can I visit around Einstein Bros. Bagels?
Nearby dining options include Jersey Mike's Subs, Hyderabad House Allen, Fuzzy's Taco Shop, Jimmy John's, Golden Chick, Tropical Smoothie Cafe, Burger 82, and Subway.
Can I combine a visit to Einstein Bros. Bagels with some self-care nearby?
Yes, nearby beauty and spa options include Glee Nail Bar, M Nail Lounge, JPablo Barber Fades & Cuts, and SmartStyle.
What are some nearby medical and dental services around Einstein Bros. Bagels?
Nearby medical and dental options include Allen Institute Of Dentistry & Orthodontics, West Allen Dental, The Spa by RescueMD, Leslie Campbell, DPM, Communion Collaborative, and Heartplace.