Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers consistently praised the pizza for its delicious flavors, fresh ingredients, and perfect crust.
Customer Service
Many reviews highlighted the friendly and attentive service from staff, with several instances of management going above and beyond to resolve issues.
Cleanliness and Atmosphere
The restaurant was noted for its clean environment and pleasant atmosphere, making it a nice place for dining.
Order Issues
Some customers experienced issues with order accuracy and delays, particularly during busy times, but management often addressed these concerns.
Value for Money
While some found the prices a bit higher, many felt the quality of food justified the cost.
TH
Tom Hull
Nov 15, 2025
5.0
I’m so glad I tried out the new pizza place in Allen. It was amazing. We all tried different items. The salads are fantastic, the bacon ranch sub was great. My sir ordered the boneless wings and I’m glad he ordered the dozen. They were so good we ordered another 12! I ordered a pizza to share. The bbq chicken pizza in thin crust was delicious. Highly suggest this place.
WC
William Corley
Nov 11, 2025
5.0
We went to Donatos for the first time and loved it! The service is quick and the vibe of the whole place is awesome. Clean and nice interior. Would come again.
AM
Asya Minion
Nov 9, 2025
5.0
Our little league football team was in search of a local business that would be willing to partner with us for our championship celebration. From the very first call with Jay, the general manager, it was THE BEST experience. Not only was Jay willing to partner with us but he came in before the store opened to ensure our boys got their pizzas in time for their game. I would highly recommend Jay and his wonderful staff. When you go please let him know that the NTX Sharks sent you 🥰
PL
P L
Oct 31, 2025
2.0
Called in an order for delivery. A virtual assistance takes your order. It couldn't get my order right so I asked to speak to a human. The call transferred and rang many times and the call was disconnected. I called back and asked to speak to a human again. This time someone picked up the phone. They said they didn't have any drivers available and it was a 2 hour wait. Since I didn't have the opportunity to eat the pizza I can't rate the food so I'll just give it a 2 star for whatever that's worth. Just a very strange experience trying to order a pizza on the phone.
NC
Nicholas Caster
Oct 24, 2025
5.0
It was very clean inside and sit down area to eat there is very nice. It is a new building and new industrial fixtures and furniture. I got their first pizza option which had a sausage banana peppers, pepperoni, and I added hot honey and got ranch. The ranch is craft ranch in a packet. The PIZZA was amazing! I got the famous thin crust and I am a thin crust stan so it was delicious. They also have free water and then bottled soda. I got water but it was a nice touch that they have a fancy water purifier with sonic ice which I appreciate! I all around enjoyed this and would suggest it to others in the area for pizza pickup instead of dominos or pizza hut. Its a little bit pricer but way better in taste.
What type of food does Donatos Pizza specialize in?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, serving delicious pizza and comfort food.
Where is Donatos Pizza located?
Donatos Pizza is located at 1259 Alma Drive, Allen, TX 75013, US.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to midnight. It is closed on November 27, 2025, for the holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services for customer convenience.
Can I order Donatos Pizza online or via an app?
Yes, you can order Donatos Pizza online through their website or use their Android and iOS apps to place orders and pay ahead.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Donatos Pizza accommodate dining with children?
Yes, Donatos Pizza welcomes children and provides dine-in services suitable for families.
Are there any nearby coffee shops where I can grab a drink before or after my visit to Donatos Pizza?
Yes, Dutch Bros Coffee and Starbucks are nearby coffee shops where you can enjoy beverages either before or after dining at Donatos Pizza.
What nearby health and wellness services are close to Donatos Pizza?
Nearby wellness options include Peace of Mind Spa for relaxation and therapy, Legacy ER & Urgent Care for medical emergencies, and Plate Chiropractic for chiropractic care and massage therapy.
Are there family-oriented services or schools near Donatos Pizza that families might visit along with dining here?
Yes, families can find nearby preschools and daycares like Spanish Schoolhouse Allen, Kids 'R' Kids Learning Academy, and Heritage Montessori Academy close to Donatos Pizza.