Business Details
About
Pizza Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.6
189 reviews
5 stars
164
4 stars
6
3 stars
5
2 stars
5
1 star
9
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the pizza for its delicious taste, fresh ingredients, and unique flavors, particularly the thin crust and edge-to-edge toppings.
Service Excellence
Many reviews highlighted outstanding customer service, especially from the general manager Jay, who was noted for being friendly, attentive, and proactive in addressing customer needs.
Inconsistency Issues
Some customers reported inconsistent experiences, including long wait times for orders and issues with food quality, such as undercooked pizza or incorrect orders.
Cleanliness and Atmosphere
The restaurant was often described as clean and inviting, with a pleasant atmosphere that enhances the dining experience.
Customer Care
Several reviews mentioned the staff's willingness to resolve issues and ensure customer satisfaction, contributing to a positive overall impression despite some negative experiences.
- CMchristina metcalf1 day ago5.0We first discovered Donato's years ago in Ohio and were thrilled when we saw one opened in Allen. It’s just as great as we remember. We ordered the thin crust 100-piece pepperoni cut in Donato’s unmistakable rectangles. So goood! The food came out hot and fast. Jay welcomed us and took terrific care of us. We will definitely be back. If you’ve never eaten Donato’s before, put it on your list. Once you have it, you’ll crave it forever. I would include a pic but we gobbled it up too quickly.
- AAayush3 days ago5.0The hot chicken pizza is a must try. The pickle topping add ons were so unique and delicious. The pizza felt quite fresh even for the second helping after a few hours. Will go back again for sure.
- EEESE EDOKPAYIJan 4, 20265.0I don’t usually eat pizza but today being Sunday I needed something different and I decided to order pizza from this place, I’m very impressed with how good the pizza is, with fresh ingredients. I have created an account downloaded their app. It was really good and the owner was friendly
- BBBiancahazzardleeJan 3, 20265.0I used to eat this pizza all the time when I was a child in Ohio!!! I tried it for the first time here in Allen and it was so good! It brought back many memories and very great taste! The pizza was fantastic and the big don was even better!!! Thank you
- MLMrs. LeeJan 3, 20265.0Our family just had an awesome experience at the Allen, Tx location with Mr. Jay. He was VERY welcoming, attentive, and professional. We WILL return to the Allen, TX location because of our experience today. We are CMH natives and hope there will be a Donatos open in Hillsboro, TX soon. Thanks again Mr. Jay! The Lee Family.
Frequently Asked Questions About Donatos Pizza
What type of food does Donatos Pizza specialize in?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, serving delicious pizza and comfort food.
Where is Donatos Pizza located?
Donatos Pizza is located at 1259 Alma Drive, Allen, TX 75013, US.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to midnight. It is closed on November 27, 2025, for the holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services for customer convenience.
Can I order Donatos Pizza online or via an app?
Yes, you can order Donatos Pizza online through their website or use their Android and iOS apps to place orders and pay ahead.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Donatos Pizza accommodate dining with children?
Yes, Donatos Pizza welcomes children and provides dine-in services suitable for families.
Are there any nearby coffee shops where I can grab a drink before or after my visit to Donatos Pizza?
Yes, Dutch Bros Coffee and Starbucks are nearby coffee shops where you can enjoy beverages either before or after dining at Donatos Pizza.
What nearby health and wellness services are close to Donatos Pizza?
Nearby wellness options include Peace of Mind Spa for relaxation and therapy, Legacy ER & Urgent Care for medical emergencies, and Plate Chiropractic for chiropractic care and massage therapy.
Are there family-oriented services or schools near Donatos Pizza that families might visit along with dining here?
Yes, families can find nearby preschools and daycares like Spanish Schoolhouse Allen, Kids 'R' Kids Learning Academy, and Heritage Montessori Academy close to Donatos Pizza.