Business Details
1259 Alma Drive, Allen, TX
75013, United States
Certified by Donatos Pizza • Feb 08, 2026
(469) 854-1922
Certified by Donatos Pizza • Feb 08, 2026
https://donatos.com?location=465
Certified by Donatos Pizza • Feb 08, 2026
About
Certified by Donatos Pizza • Feb 08, 2026
Pizza Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Donatos Pizza • Feb 08, 2026
Hours
Certified by Donatos Pizza • Feb 08, 2026
Reviews
4.7
223 reviews
5 stars
195
4 stars
7
3 stars
6
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jay, the General Manager, received numerous praises for his friendly and attentive service, making customers feel welcomed and valued.
Food Quality
The pizza and other menu items were frequently described as delicious, fresh, and loaded with toppings, with many customers recommending specific pizzas.
Order Issues
Some customers experienced delays and issues with their orders, particularly during busy times, leading to mixed reviews about the efficiency of service.
Atmosphere
The restaurant was noted for its clean and pleasant environment, contributing positively to the dining experience.
- ADaustin delisi4 days ago5.0I came in Sunday afternoon to pick up “the Works” pizza. Mr. Jay had exceptional customer service and was very attentive with his customers and staff. I was waiting for my pizza and he treated everyone that came in like they were family. It was really cool to see a manager that actually cares about their customer base. 10/10 pizza, 11/10 customer service. Will definitely be back!
- FPFaiz PatelFeb 7, 20265.0We have been to the Allen location twice and had wonderful experiences both times. The service from Jay was impeccable and the pizzas were delicious! Jay was very courteous and you could tell a lot of care goes into making the food so it tastes great. This will definitely be our go-to pizza place going forward!
- TJTJ JohnsonFeb 5, 20265.0My son and I went to Mr. J's store in Allen and it was the most pleasant experience. Mr. J greeted us and gave us all of the options and choices. We ordered the pepperoni pizza and margarita pizza and when I tell you, the pizza was absolutely delectable. It was so delicious with amazingly fresh ingredients. I recommend Donatos Pizza in Allen on Alma & Exchange every single time over. Love and appreciate you Mr. J
- JPJonathan PinsonFeb 1, 20265.0Absolutely love Donatos at this location! Jay, the general manager, delivers nothing short of a five-star experience. From the moment we walked in to the moment we left, his service was outstanding—welcoming, attentive, and genuinely excellent every step of the way. You can tell he truly cares about customers and takes pride in what he does. Because of Jay, this location stands out and keeps us coming back. Highly recommend!
- RBRachel BoydaJan 30, 20265.0I have always had a wonderful experience at this location! I grew up going to Donatos as a child when I used to live in Ohio so seeing they had a location here brought back wonderful memories! Jay, the manager has always been such a joy and that location is blessed to have him! He has always provided a great service, communication and always wants to make sure that I’m happy and satisfied with my order. I look forward to continuing to go to this location in the Future.
Frequently Asked Questions About Donatos Pizza
What type of food does Donatos Pizza specialize in?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, serving delicious pizza and comfort food.
Where is Donatos Pizza located?
Donatos Pizza is located at 1259 Alma Drive, Allen, TX 75013, US.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to midnight. It is closed on November 27, 2025, for the holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services for customer convenience.
Can I order Donatos Pizza online or via an app?
Yes, you can order Donatos Pizza online through their website or use their Android and iOS apps to place orders and pay ahead.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Donatos Pizza accommodate dining with children?
Yes, Donatos Pizza welcomes children and provides dine-in services suitable for families.
Are there any nearby coffee shops where I can grab a drink before or after my visit to Donatos Pizza?
Yes, Dutch Bros Coffee and Starbucks are nearby coffee shops where you can enjoy beverages either before or after dining at Donatos Pizza.
What nearby health and wellness services are close to Donatos Pizza?
Nearby wellness options include Peace of Mind Spa for relaxation and therapy, Legacy ER & Urgent Care for medical emergencies, and Plate Chiropractic for chiropractic care and massage therapy.
Are there family-oriented services or schools near Donatos Pizza that families might visit along with dining here?
Yes, families can find nearby preschools and daycares like Spanish Schoolhouse Allen, Kids 'R' Kids Learning Academy, and Heritage Montessori Academy close to Donatos Pizza.
Brand Certified Facts from Donatos Pizza
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Certified February 08, 2026Yext Knowledge Graph
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