Numerous customers reported slow service, incorrect orders, and poor communication from staff, particularly in the drive-thru.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.
Staff Behavior
Feedback varied on staff friendliness; while some praised individual employees, others noted rude behavior and lack of professionalism.
Cleanliness Concerns
Several customers mentioned cleanliness issues, including sticky floors and unsanitary conditions.
Positive Experiences
Despite the negatives, some customers enjoyed their food and praised the ice cream, indicating that there are positive experiences to be had.
HT
henry toliver
4 days ago
5.0
The Chicken and Dumplings was outstanding. I had to go back for seconds.
JJ
Jessie Jones
Nov 16, 2025
1.0
Do not come here. You will wait forever for your food.
AG
Alejandro Guajardo
Nov 8, 2025
1.0
Order online to pick up. Have to wait for another 20 mins
MB
Malea Blas
Oct 9, 2025
1.0
They were very snappy and the high schooler seemed too busy in his conversation to remember that we ordered something else. When we came back to get it and tell them that they forgot it, he hid from the door. Like wow, hire some better people with better people skills.
LL
Lisa Lester
Sep 25, 2025
3.0
I go to Dairy Queen for one thing-chicken fried steak fingers. But they gave me chicken strips. If I hadn’t already spent 15 minutes in the drive-through and wasn’t so tired, I would go inside and wait to cook my steak. At least the chicken fingers were good, but I sure would’ve liked my steak fingers.
What are the regular operating hours of Dairy Queen in Allen, TX?
Dairy Queen in Allen, TX is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen offer drive-through service and what are the drive-through hours?
Yes, Dairy Queen offers drive-through service daily from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What pickup and delivery options does Dairy Queen provide?
Dairy Queen provides in-store pickup and delivery services to its customers.
Where is Dairy Queen located in Allen, TX?
Dairy Queen is located at 719 E Main St, Allen, TX 75002, USA.
How can I place an online order for pickup or delivery at this Dairy Queen?
You can place an online order for pickup or delivery at Dairy Queen via their order portal at https://www.dairyqueen.com/en-us/order/pickup/n/42742/.
Where can I find official information and updates about Dairy Queen Allen?
Official information and updates for Dairy Queen Allen can be found on their website https://www.dairyqueen.com/en-us/locations/tx/allen/719-e-main-st/42742/ and their Facebook page at https://www.facebook.com/179882398781540.
Are there any grocery or discount stores near Dairy Queen in Allen?
Yes, Dollar General, a discount and arts & crafts store, is located nearby and can be convenient for customers to shop before or after visiting Dairy Queen.
What automotive services are available near Dairy Queen on E Main St?
Near Dairy Queen, you can find O'Reilly Auto Parts stores, Custom Concepts for automotive repairs and tire services, and Lone Star Auto Hail Repair for auto restoration services.
Are there other food or dessert options close to Dairy Queen in Allen?
Yes, Bahama Buck's, known for ice cream and smoothies, as well as Crazy Tomato pizza restaurants are nearby for additional dining choices.
What local services and community spots can I find near Dairy Queen?
Nearby you can find Fountain Park KinderCare preschool, Allen Community Outreach non-profit organizations, and Allen Vet Hospital for veterinary services.