Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle North Allen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
453 reviews
5 stars
169
4 stars
65
3 stars
37
2 stars
32
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Customers frequently complained about poor food quality, including undercooked items, stale ingredients, and inconsistent portion sizes.
Cleanliness
The restaurant was often reported as dirty, with unclean dining areas and unsanitary food handling practices.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of meat and other ingredients, feeling they did not receive value for their money.
Management Issues
Several reviews indicated a lack of effective management oversight, with staff behavior and food quality issues persisting without resolution.
- HSHannah SheppardNov 15, 20255.0This is not my “home” chipotle, but it’s the best chipotle in my area. The staff is always nice and have great customer service. Thank you Caleb for providing a great customer service experience tonight!! (11-15-25)
- LMLaShawn MooreNov 14, 20251.0I wish I could give “0” stars. This location has gone down hill. Every time we go they are out of something. Who does your ordering? You might need additional training. And the staff, oh my. If you don’t like working there, please get a different job. It’s sad that you have to go to a different location outside of your community to get good service.
- AGAaron GuessNov 6, 20254.0One of the better Chipotle’s…quality of food is good and more consistent than other Chipotle’s.
- DTDareen TalibNov 4, 20255.0I went in tonight very close to when they closed and a male worker took my order. I could see he was working hard all around getting a mobile order done but he still managed to make one of the best chipotle bowls I’ve ever had. He was amazing quick and efficient I really wish I caught his name but this bowl I am eating right now in front of me in delectable I haven’t had this good of a bowl in forever I genuinely had to pause my eating to write this review plz give this man a raise
- KHKailee HernandezOct 13, 20251.0Terrible location, terrible service, food is horrible, I’ve seen the way the staff complains to manager especially for help and said manager never helps always on her phone, touching food after phone, and I’ve heard them say in Spanish rude and terrible things about us as customer I will be emailing corporate about this specific location and management this is getting ridiculous
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in North Allen serve?
Chipotle Mexican Grill in North Allen offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of the Chipotle Mexican Grill located at 1985 Central Expy N, Allen, TX?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle North Allen offer pickup or delivery services?
Yes, Chipotle North Allen offers in-store pickup services.
How can I order from Chipotle North Allen online?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle app available in the Apple App Store.
What are Chipotle's 'Food with Integrity' principles?
Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices, using real food without artificial colors, flavors, or preservatives, to serve wholesome meals.
What is the contact phone number and email for Chipotle Mexican Grill in North Allen?
You can contact Chipotle at +1 469-342-4002 or email tx.3305.NorthAllen@chipotle.com.
Is Chipotle North Allen welcoming to LGBTQ customers?
Yes, Chipotle North Allen is welcoming to LGBTQ customers.
What nearby restaurants can I visit before or after dining at Chipotle North Allen?
Nearby dining options include Outback Steakhouse for American cuisine, Jamba for smoothies and health foods, and Liberty Burger for burgers.
Are there convenient coffee shops near Chipotle North Allen?
Yes, there are two Starbucks coffee shops nearby where you can grab coffee before or after your meal.
What nearby amenities are available close to Chipotle Mexican Grill in Allen, TX?
Nearby amenities include dental services at Ideal Dental North Allen, banking at PNC, shopping at SKECHERS Factory Outlet, and accommodation at Hampton Inn & Suites-Dallas Allen.