Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Allen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
997 reviews
5 stars
466
4 stars
190
3 stars
78
2 stars
58
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking urgency.
Food Quality
Many customers reported inconsistent food quality, including issues with portion sizes, stale ingredients, and incorrect orders.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, contributing to a negative dining experience.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Mixed Experiences
While some customers had positive experiences, many others reported significant dissatisfaction, suggesting inconsistency in service and food quality.
- BABella Annalisse2 days ago1.0If I could give it zero stars I would. The staff is always rude, always looking irritated, no greetings. I’ve had multiple issues with the staff being rude and looking like they hate their lives. 1985 Central Expy N is the one I’ve always had an issue with. I started going to 103 central Expy N frontage rd, and I have no issue with the staff, and the food when I go there. We ordered chips with our takeout and they were stale, so we told the staff and they rolled their eyes and handed us a more fresh bad as if it was such an issue. If the staff would smile and greet people more kindly then I would have no issue going there. Since the staff is always rude I have stopped going to the 1985 Central Expy N location!
- ANAnkit Nagam4 days ago1.0Portion size is very less compared to other locations.
- MCMatthew COct 29, 20252.0This used to be the best chipotle in town but the workers now are so rude. Always upset when the burrito is a little too full and I overhear them insult new employees.
- BPBig PressureOct 29, 20251.0Trash, and just horrible leadership. Manager rude and highly self centered.
- KMKatia McBreartySep 22, 20252.0I took the time to read other reviews to compare my experience today. Unfortunately, yes, I agree with a lot of other customers that felt unappreciated. No staff cares that you chose them other other restaurants in the plaza. No greatings, no friendliness, no eye contact. Four clerks at the front looking burnt out and not wanting to be there. They had ran out of quesadillas, salad, and grilled veggies. My two bowls got the meats mixed up and one had bo beans, so I had to give up my barbacoa bowl. The chips were stale. When I got home with my order by 6:30pm, I didn't feel like driving back to complaint. If workers only took a little pride on their job, they would deliver better service and great compliments.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Allen serve?
Chipotle Mexican Grill in Allen offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Allen?
Chipotle Mexican Grill in Allen is open every day from 10:45 AM to 11:00 PM.
Can I order online or get delivery from Chipotle in Allen?
Yes, you can order online for pickup or get delivery through their website, mobile app, or delivery services.
Where is Chipotle Mexican Grill in Allen located?
It is located at 103 Central Expy N in the Twin Creeks Village Shopping Center, Allen, TX 75013.
Does Chipotle Mexican Grill in Allen accept credit cards and offer catering services?
Yes, Chipotle offers catering services and accepts credit cards for payment.
How can I contact Chipotle Mexican Grill in Allen?
You can contact them by phone at +1 972-747-1731 or via email at tx.0464.allen@chipotle.com.
What are some nearby places to Chipotle that I can visit before or after dining?
Nearby places include QuikTrip gas station, Medical City Children's Hospital Urgent Care Allen Clinic, Music & Arts store, and Jack in the Box restaurant.
Is there a hotel close to Chipotle Mexican Grill in Allen for visitors?
Yes, Holiday Inn Express & Suites Dallas NE - Allen is a nearby hotel where visitors can stay.
Are there other dining options near Chipotle Mexican Grill in Allen?
Yes, nearby dining options include Jack in the Box, Scotty P's, 5th Street Pizza, and Plano Grills restaurants.
Is Chipotle in Allen LGBTQ friendly and does it offer takeout?
Yes, the Allen Chipotle welcomes LGBTQ customers and offers takeout services.