Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.6
(988 reviews)

Business Details

103 Central Expy N, Allen, TX
75013, United States
(972) 747-1731

About

Fast Food RestaurantMexican Restaurant
Chipotle Allen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
103 Central Expy N, Allen, TX
75013, United States

Hours

Reviews

3.6
988 reviews
5 stars
451
4 stars
192
3 stars
80
2 stars
57
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, inattentive, and unprofessional.

Portion Sizes

Many customers complained about small portion sizes, feeling that they were being shortchanged compared to other locations.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with dirty tables and a lack of attention to cleanliness.

Order Accuracy

Customers frequently reported issues with incorrect orders and missing ingredients, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, citing blandness and poorly prepared items.
  • AD
    Ansh Prashant Dodia
    Feb 11, 2026
    1.0
    This is OUTRAGEOUS. First of all, they ran out of all chicken so people had to wait 10 minutes in line and i did not have that kind of time so i decided to just get steak. I spend $10.70 on my bowl and got 1/3 OF A REGULAR PORTION. I usually go here because it is close to my gym and like to get a good post workout meal. My past encounters have been decent and usually I am satisfied with the portions since I know the employees are not allowed to give too much. This time I can not let it go. I definitely recommend going to the one on Stacey Road in Allen. I even politely ask for a little more, which I do not usually do because I do not want them to feel bad about the portions or they might get in trouble, but I did this time, AND THE SERVER PUT 3 MORE PIECES ON IT. THATS IT.
  • JP
    Joshua Peters
    Jan 22, 2026
    4.0
    I've been coming to this location for years, usually ordering take-out. I've noticed taste-wise, this location is usually worse than other locations in the area. I choose to continue coming to this location because of the consistent positivity of my interactions with the people working on mobile orders. Great people. 4/5.
  • NG
    Nova Kiana Grant
    Jan 9, 2026
    1.0
    I’ve literally been coming here for over a year because I live close. The lady that works there SLIJEVI is always rude and always has an attitude. Every time. She made my food wrong and then threw it away and started helping the next person like I wasn’t still just standing there. Then started laughing. Horrible customer service. And she also rolls her neck when she talks to you. I will not be coming back to this location and will be sure to tell friends/family not to come to this location as well.
  • NN
    Nancy
    Jan 4, 2026
    4.0
    I like more to order online and take my food. The place is not that much clean tge tables not that clean so I like to take the food out
  • SP
    Sosa P
    Dec 29, 2025
    1.0
    Picked up a mobile order. Got home and all 3 orders were wrong. Tried calling location and automated message referenced going to emailed receipt and clicking a link. I just wanted our food right so tried all options to get to a live person but said all members were busy or something like that. Drove back to get at least get one order fixed as it had cheese which it wasn’t ordered with as my child is lactose intolerant. There was almost an hour left before closing and I could tell they were prepping to shut it down and not busy. When remaking found out they were out of corn salsa and fresh tomato salsa which explained why our other 2 orders were missing ingredients. They were also out of vinaigrette when I originally picked up order and asked for at hour and half before closing. Here’s why I’m really irritated……all our orders were missing ingredients because you were out and no one said anything to me when I picked up the order! Worse than making a mistake when you consciously deliver a product that was paid for but knew it wasn’t right. And what a huge inconvenience.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Allen serve?

Chipotle Mexican Grill in Allen offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill in Allen?

Chipotle Mexican Grill in Allen is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: