Bonefish Grill

Reviews

• ED

  Eloisa Davila

  4 days ago
  5.0
  **Review for Colin's Restaurant** ⭐⭐⭐⭐⭐ I recently had the pleasure of dining at Bonefish Grill Restaurant, and I must say, the experience was nothing short of extraordinary! From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere that set the tone for the evening. The service was impeccable. Our server Colin was attentive without being intrusive, striking the perfect balance that made us feel cared for while allowing us to enjoy our meal in peace. They were knowledgeable about the menu and offered excellent recommendations, which truly enhanced our dining experience. Every time we needed something, whether it was a refill on our drinks or a question about a dish, the staff was quick to respond with genuine enthusiasm. Now, let’s talk about the food! Each dish was a masterpiece, beautifully presented and bursting with flavor. It was clear that the chefs take great pride in their craft, and it showed in every bite. The attention to detail was remarkable, and it was evident that fresh, high-quality ingredients were used in every recipe. Overall, my experience at Bonefish Grill was a delightful journey for the senses. The combination of outstanding service and exquisite cuisine made for an unforgettable evening. I highly recommend Bonefish Grill Restaurant to anyone looking for a top-notch dining experience. I can’t wait to return and indulge in more of their culinary delights!
• MH

  Megan Hardeman

  Feb 21, 2026
  5.0
  Every time I’m in Dallas, visiting Bonefish Grill is a must, and a big part of that is GABBY at the bar. She consistently provides exceptional service and truly elevates the entire dining experience. Her drinks are always perfectly crafted, and you can tell she takes pride in what she does. Beyond the bar, the food at this location is always outstanding. I’ve never had a bad meal here. The combination of great food and Gabby’s top-tier hospitality keeps me coming back every time. If you’re visiting this location, definitely sit at the bar and ask for Gabby — you won’t be disappointed!
• HS

  Hailey Sandoval

  Feb 16, 2026
  2.0
  My boyfriend and I went to Bonefish Grill for Valentine’s Day, and unfortunately it was a really disappointing experience. We made reservations weeks in advance. When we arrived, there was a line out the door. We ended up waiting about 50 minutes just to reach the host stand, which completely defeated the purpose of having a reservation. Once we were finally seated, we found out they were out of multiple items on the menu. On a busy holiday like Valentine’s Day, I understand things can run out, but it felt very unprepared. To make matters worse, when my food finally came out, it was cold. After already waiting so long, that was extremely frustrating. The only positive part of our visit was our waiter. He was wonderful attentive and clearly doing his best in what seemed like a chaotic situation. He is honestly the only reason this review is getting any stars at all.
• JH

  James Hart

  Feb 15, 2026
  3.0
  We dined at Bonefish Grill on Valentine’s evening with an 8:15 PM reservation. We arrived early at 8:00 PM and checked in by 8:20, being seated shortly after at 8:25 at a high-top table in the bar area. About 15 minutes passed before our server greeted us and took our drink and appetizer orders. I ordered water with lemon, and my wife ordered a Chardonnay. The drinks arrived without the lemon or a straw for the water — not a major issue, but part of a pattern that unfolded throughout the evening. Our appetizers, Bang Bang Shrimp and chicken spring rolls, came out fairly quickly and were both excellent. Unfortunately, we had not been provided silverware or napkins, so we had to request them before we could begin eating. We placed our entrée orders at 9:00 PM — I ordered the stuffed grouper, and my wife ordered the mahi-mahi. At that time, we were informed the restaurant had already run out of jasmine rice and asparagus. On a high-volume evening like Valentine’s Day, this was surprising, but we adjusted our selections and remained patient. At 9:20 PM, our entrées still had not arrived, and our server returned to inform us that the mahi-mahi was no longer available and suggested salmon instead. By 9:45 PM, rather than receiving our meals, we were presented with dessert menus and told the kitchen was significantly behind. Complimentary dessert was offered to multiple tables in the section. By 10:20 PM — over two hours after being seated and still without entrées — we decided to leave. The bar area had begun to empty, yet dirty dishes and napkins remained on the bar and vacant tables. The men’s restroom was also in poor condition, with trash on the floor and uncleaned fixtures. Our server appeared overwhelmed, splitting attention between the bar and his tables, and there was no visible front-of-house management presence to address delays or communicate with guests. As a former employee of Bonefish in my younger years, I know this is not the standard the brand typically upholds. This experience fell well short of expectations and reminded us of how consistently well-run the Florida locations are. This particular location would benefit from stronger leadership and operational oversight, especially on high-demand evenings. We had hoped for a special Valentine’s dinner, but unfortunately left disappointed.
• RS

  Robert Schmidt

  Feb 14, 2026
  1.0
  As much as they charge for their food you would think the service would on par, but it's not. Understaffed leaves you with a bad taste in your mouth no matter how good the food is. SA's would be a step in the right direction. Especially on a busy night like Valentine's. Drinks were left empty constantly, I had to get up and ask for plates and silverware, Drinks from the bar were being made by our server, he dropped them off at the wrong table and had to go back and make a second ones. Other tables around us were experiencing the same thing. Floors were littered with napkins and straws. Kitchen was not any better. Many tables were leaving because food was not coming out. Kitchen being backed up in a "fine dining" restaurant is inexcusable. My salmon was burnt and overcooked. They just need to change the name to Red Lobster if they are going to serve burnt fish with basic potatoes and over steamed broccoli from a bag for 40.00 a plate. We won't be back to this location and I would advise you to stay away as well

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