Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness of their meals.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Customer Experience
Many customers expressed dissatisfaction with the overall dining experience, citing issues like forgotten items, lack of urgency from staff, and unclean conditions.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members who provided good service.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, including charges for items that are typically free, leading to frustration among customers.
MC
Miranda Cantu
Sep 20, 2025
1.0
I got a Hot a spicy never again I took a couple of bites and there was a long Black hair in my food 🤮 . I threw up twice already . I called made a complain didn’t ask for another bc no I’ve lost my appetite for McDonald’s Comon y’all do better I’ve worked fast food as a girl keep your hair up and buy a lint roller to make sure .💯
ML
Maritza Lopez
Sep 13, 2025
1.0
Ordered ahead on the app at 2:46am. App states dinner is served UNTIL 3:59am. Arrived at 3am and was told they are not serving dinner only breakfast.
CS
Carmela Seebach
Aug 25, 2025
5.0
Fast, friendly service, open 24 hr. drive-thru.
CE
Cesar Elizondo
Aug 18, 2025
5.0
This location always has great customer service ut the overall quality of McDonald's food has gone down so much.
GG
Gabriella Garcia
Jun 15, 2025
1.0
I had placed a mobile order at 10pm and I arrived at 10:20 thinking my order should be ready but when I got inside I had to wait a whole hour!!! Bc they kept messing up my order. When I asked if I can get a refund, she refused and said no because everyone was waiting. Mind you, nobody was there!! I still took my food and it was still made wrong. Very bad service will not be coming here again