McDonald's

3.8
975 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1220 E Main, Alice, TX
78332, United States

Hours

Reviews

3.8
975 reviews
5 stars
452
4 stars
188
3 stars
165
2 stars
64
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and frequent order mistakes, leading to frustration.

Food Quality

While some customers enjoyed the food, others complained about it being cold, poorly prepared, or missing items.

Cleanliness

The cleanliness of the restaurant and play area was frequently criticized, with reports of dirty tables and restrooms.

Management Concerns

Several reviews highlighted poor management practices, including disrespectful behavior from managers and lack of staff training.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
  • AF
    Audrey “Metal\m/Maiden” Fleeger
    Jan 2, 2026
    4.0
    Food was good. They have good prices for their food&drinks.
  • JR
    James Reynolds
    Dec 31, 2025
    1.0
    I have yet to go here and have them get me everything I ordered. I usually go to the Mc Donald's on Johnson it is way better. I received a Hamburger that was raw as you can see from the photo I added. I wasn't about to take it back, I went to the front counter to order a mc chicken I figured it was already pre cooked. I sat at the front counter for 5 minutes I was the only customer. I here one of the many employees say who has register? I here another employee say I don't know. I then stood there for another 5 minutes. I just walked away and went to sonic. I will never eat at this filthy disgusting just plain awful mc Donald's again.
  • RA
    Rebecca Ayala
    Dec 23, 2025
    5.0
    Great food great service
  • DE
    Desmond Emberheart
    Dec 6, 2025
    1.0
    Disrespectful is the best way to sum up this McDonalds location employees. They will always ask to park you to try to make their numbers look better. Its happened several times before, but today I was asked to park and wait for...1 McDouble. A single sandwich, not to mention the easiest and fastest sandwich that they can make. Why is this a problem? I drive a big truck for work. The parking lot is very cramped and people never park in the spots straight. Having to back up after getting parked then becomes a huge pain where its a struggle to get out because the other customers that they didn't park push past you and block you from leaving. Its just plain disrespectful to treat customers this way. We are coming to McDonalds to use the drive thru. I did not select to do a pickup order in the parking lot or to go inside to get it. I chose the drive thru. What should be a quick stop becomes a long one not because they cant get the out, but because of poor management of the drive thru line. To make it worse, if you look inside the window you can see groups of employees huddled around just chatting. Some are working and I dont want to make a bad impression of those people, but every single time I come here people are just chatting inside, while making customers go park and wait because they cant get it together. Again, disrespectful to every single customer that comes in there. Today I got frustrated with this and ended up coming inside and getting a refund. To be fair to the person on the front counter, they had my order ready when I came inside, gave me a refund without a problem, and offered to let me have the sandwich for free. BUT my food was ready by the time I had pulled around the building. Maybe and I mean maybe 10 seconds later. This is exactly what I'm talking about. They were trying to shave 10 seconds off their team times and are causing everyone in line to have to deal with the parking fiasco, for NOTHING. That is why this is so disrespectful. They would rather me pull in, then spend 10 minutes trying to back out safely than just wait the 5 seconds they needed to finish making my order. How is that fair or efficient? Lastly, several of the employees have long fake nails that are unhygienic and unsafe to have in a restaurant. I dont know why this particular branch allows them, but no other McDonalds I've ever been to (or kitchen/restaurant for that matter) would let their employees have them and a quick google search shows that they are in fact not allowed by McDonalds corporate. Gross.
  • AG
    Aliana Garcia
    Nov 8, 2025
    5.0
    awesome!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Alice, TX?

McDonald's in Alice, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 at this McDonald's, and orders can be placed online.