H-E-B

4.6
1581 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 1115 E Main in Alice, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1115 E Main, Alice, TX
78332, United States

Hours

Reviews

4.6
1,581 reviews
5 stars
1,152
4 stars
272
3 stars
77
2 stars
35
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude cashiers and inconsistent service.

Store Condition

Feedback indicated that the store is often clean and well-stocked, but some customers found it crowded, disorganized, and in need of better produce management.

Product Quality

Customers appreciated the variety and quality of products, though there were complaints about the freshness of produce and limited selection at certain locations.

Shopping Experience

Overall, many customers enjoyed their shopping experience, citing convenience and good prices, but some expressed frustration with long waits and issues with curbside service.
  • CC
    Crazy
    Nov 17, 2025
    5.0
    I haven't found a HEB that I haven't liked. Beats scrappy walmart hands down
  • EF
    Elaine Frazier
    Nov 16, 2025
    1.0
    Employ ran into me with a pull cart. She didn’t even ask if I was ok or sorry just gave me a dirty look. I then proceeded to go to checkout only 1 full service register open so I went to self checkout. The girl there was rude and acted like it was a bother to help me with the 25% coupon on the package. Next it said I didn’t place something in a bag so I called her over there again. She was so rude and talking down to us! The last straw was her rolling her eyes at my husband! We just walked out without the meat we were buying! HEB is my favorite grocery store I shop in them all over the state since I travel for my job! This is the worst store for rude and unhelpful people in Texas!!
  • WM
    William Mcbride
    Oct 31, 2025
    5.0
    Texas best grocery store! Period!
  • DD
    David D
    Aug 29, 2025
    5.0
    Fresh produce people nice
  • JP
    Jackie Powers
    Aug 14, 2025
    1.0
    Cashier had a nasty attitude and was throwing things and scoffing. Kept glaring at my father. Nametag said Alyssa. Can't even hire people who want to work and roll there eyes.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.